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Mercedes-Benz of Annapolis
Annapolis, MD
2,172 Reviews
Mercedes-Benz of Annapolis is your one-stop-shop for all of your vehicle needs. We have an extensive inventory of brand new Mercedes-Benz models as well as a large inventory of used vehicles.
If you're not in the market for a vehicle, visit our Mercedes-Benz service center to learn about the services we offer. Take a minute to schedule your Mercedes-Benz service appointment to get a head start in the process. For more information contact Mercedes-Benz of Annapolis or stop by our Annapolis Mercedes-Benz dealer for a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,172 reviews
July 23, 2021
"Very smooth and professional care received at this..."
- JrwvjwVery smooth and professional care received at this dealership. Mia Castle was our salesperson and she exuded professionalism and product knowledge, very happy with her. All aspects from the sales manager Mike to the Loan officer Larry was a pleasure.
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Other Employees :
Larry in Finance
Helpful July 23, 2021
"Alex is the key reason I enjoy visiting the service..."
- Gina S.Alex is the key reason I enjoy visiting the service center. His customer service is effortless and makes me feel like he is family and arguably my vehicle's doctor. Alex is knowledgeable, friendly, and listens to me as a valued customer. I am grateful and thankful for him and others that make my interaction with your business a happy blessed experience. Thank You!
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July 23, 2021
"Had the smoothest no pressure experience working with..."
- Sjohnson35Had the smoothest no pressure experience working with Asher and Chris! Very happy with our new Car and can’t say enough about how easy it was through the process! Best car buying process we’ve ever had. Got a great deal and no back and forth haggling!
Read MoreJuly 23, 2021
"I had a phenomenal buying experience with Casey Duffy at..."
- laurentsmithI had a phenomenal buying experience with Casey Duffy at Mercedes of Annapolis. Casey is knowledgeable, personable, genuine and fun to work with. It really was a pleasure and I give him my highest recommendation.
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July 20, 2021
"Very helpful and got everything I needed fixed on my car...."
- VernonVery helpful and got everything I needed fixed on my car. I definitely will be returning to this dealership to get anything fixed on my vehicle.
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July 17, 2021
"I purchased my first Mercedes in 2018 and wanted to trade..."
- Sporty GLB250I purchased my first Mercedes in 2018 and wanted to trade up. Although Dwayne was not the sales consultant for that sale, he assisted so I was familiar with him. This time around was even better! Dwayne was very knowledgeable about all of the vehicles and he was never that pushy car salesman that folks dread. He was honest and a complete joy to work with! He demonstrated integrity and the utmost in customer service. He let me make the final decision and he answered all of my questions with candor and made me feel totally at ease. I would definitely seek out Dwayne in the future if in the market again!
Read MoreJuly 14, 2021
"I recently brought my 2021 MB E-Class into the Service..."
- RLSMITH917I recently brought my 2021 MB E-Class into the Service Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the technician was able to correct the problem quicker than expected. The problem was addressed in its entirety and I was out of the door in time to keep a very important doctors appointment. I have been patronizing this dealership for the past 7 years. The service received from my service representative, Chuck Leyman, nothing short of outstanding. He is knowledgeable about my vehicle and always takes the time to adequately educate me on the extent of service/repairs needed. Chuck has always been courteous and professional, and is truly a pleasure to work with. Thanks for Job Well Done!
Read MoreJuly 14, 2021
"Chuck is a very knowledgeable and personable man. He..."
- RitaChuck is a very knowledgeable and personable man. He always keeps us up-to-date on our service. The entire staff is friendly and helpful.
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July 14, 2021
"I will continue to use Alex as my service guy. I live in..."
- Suellen WilliamsI will continue to use Alex as my service guy. I live in Mississippi more than Maryland and drive 17 hours twice per year to get him to service my car. I will continue to buy Mercedes because of him.
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July 13, 2021
"I had a great experience with purchasing my 2021 CLA 250...."
- Tiffany MulzacI had a great experience with purchasing my 2021 CLA 250. Chris customer service was superb! He was knowledgeable, patient, detail oriented and provided quality service with a smile. I was in my new car within 3 hours. The entire experience at Mercedes Benz, Annapolis was great everyone is friendly and willing to assist you. I highly recommend you visit this location and ask for Chris.
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