Mercedes-Benz of Annapolis

My Wife enjoys her C-280 very much. I have driven two BMW-Z4's for the past six years and have been looking for a used MB SLK for awhile. Most of my search for one with other dealers has been very discou BMW-Z4's for the past six years and have been looking for a used MB SLK for awhile. Most of my search for one with other dealers has been very discouraging. When I met Michael Benso at Mercedes Benz of Annapolis I knew that we would find a car that would meet my needs. The other people at that company were very pleasant to talk to also. After looking at a couple of cars that were very nice, but not what I wanted, Micheal showed me the SLK 280 that I had dreamed of finding. It is beautiful! Everyone in the organization pitched in to help me acquire that car. It now sits in my garage. I would highly recommend Mercedes of Annapolis to any of my friends and family. More

I woule give this dealership a great rating from start to I woule give this dealership a great rating from start to finish. From the 1st day I went in to look to the day I took delivery. My husband is always I woule give this dealership a great rating from start to finish. From the 1st day I went in to look to the day I took delivery. My husband is always with me for purchases but I want the sales person to talk to me. In other dealerships that did not happen. Here at Mercedes of Annapolis Mike Benso our salesperson talked about my needs and wants for the SUV we are very happen with our purchase :) More

I was interested in a C-300 which I found on the internet. Derek responded to me the next day with a description of the car and asked when I would be in for a test drive. Upon arrival at the deale internet. Derek responded to me the next day with a description of the car and asked when I would be in for a test drive. Upon arrival at the dealership, Derek knew who I was and went into detail regarding the car. We test drove the vehicle which was wonderful. Derek went over my trade-in and wrote up a bill of sale. Drew was extremely helpful with my trade-in value. Tom and Michelle went out of their way to find me the best financing possible. When picking up my vehicle, they were there to make sure my experience was wonderful. I would recommend any one searching for a Mercedes Benz to visit Mercedes Benz of Annapolis for a warm and wonderful experience. More

This was my first Mercedes Benz and I couldn't be happier with the experience. Michael Benso took the time to familiarize me with the various vehicle classes and help me narrow down my selection. I walked with the experience. Michael Benso took the time to familiarize me with the various vehicle classes and help me narrow down my selection. I walked away with a CLK 350 with an amazing price! Everyone I dealt with was exceptionally knowledgeable about the products and services offered by MileOne Mercedes of Annapolis, even those that were only in training. This dealership and the employees are not just interested in getting you into a car, they want you to come back again the next time and it really shows. The experience doesn't end when you sign the paperwork. Michael postponed dinner with his family to walk me through the features of my new car and has checked in with me several times since to make sure I am enjoying my Mercedes. I would highly recommend this dealer and especially Michael "Benzo" Benso - you will not be disappointed. More

This is the second Mercedes we have purchased. One new and the latest one pre-owned. Michael educated us about Mercedes certification process, and convinced us this was the only way to buy pre-owned. We f and the latest one pre-owned. Michael educated us about Mercedes certification process, and convinced us this was the only way to buy pre-owned. We feel that this purchase was like buying a new car in the way Michael, John and the rest of the staff treated us. They were also sensitive to our budget for purchasing the pre-owned car, and worked to keep us close to the budget. Highly recommend. More

The best car buying experience I have ever had. The salesman, Roger Blau was extremely well informed about the features of the vehicle, our negotiation over the purchase price was cordial and the proce salesman, Roger Blau was extremely well informed about the features of the vehicle, our negotiation over the purchase price was cordial and the process to conclude our deal and drive-off in my new car was painless. TLR More

My husband and I were in search for a new family vehicle. John was phenomenal the moment we entered the showroom. He was very intuitive and thorough with explaining the features of the vehicles we were inter John was phenomenal the moment we entered the showroom. He was very intuitive and thorough with explaining the features of the vehicles we were interested in. He was very honest and went out of his way to explain more to us about the vehicle then trying to sit us down and sell the vehicle. After the overview of the different models, we clearly understood why the vehicle sells itself. With limited knowledge about vehicles, John put everything into lament terms. He also took the time to introduce us to several other staff members who were very friendly and professional. I appreciate everything and look forward to working with them all soon. More

This is the BEST Team of professionals that ALL dealerships should have! Its been almost seven years since I visited a car dealership. I had another car in mind until I was introduced to Doug. My i dealerships should have! Its been almost seven years since I visited a car dealership. I had another car in mind until I was introduced to Doug. My initial appoint was set up with him and he lead me to Steve. I knew what I wanted in a car. Steve's professionalism, knowledge of the model I was interested in, and his 'attention to detail' throughout the deal was far the BEST customer service I have experienced! Tom made the financing of my NEW GLK 350 easy, looking for ways to save me money and he did! WEll, well done guys and thank you Mercedes-Benz of Annapolis! Totally satisfied cutomer, Andre' Randolph More

I enjoyed the staff they were very helpful and friendly. The salesperson was very informative and took his time explaining the vehicle. The gentleman that I worked with on my loan also was curtious and ma The salesperson was very informative and took his time explaining the vehicle. The gentleman that I worked with on my loan also was curtious and made the financial transaction simple. Overall I would rate this dealership as top notch and I would purchase another vehicle from them in the future. More

We had a great experience working with Roger and the team at Mercedes Benz of Annapolis. After working with Roger over the phone and email he was able to identify the specific vehicle with all of the option at Mercedes Benz of Annapolis. After working with Roger over the phone and email he was able to identify the specific vehicle with all of the options I was looking for. Once we got to the showroom the entire team could not have been nicer as my wife and kids were able to relax in the waiting room as I took the test drive. Once I determined I wanted to get the vehicle they were extremely efficient in getting all of the paperwork completed and I was able to take the vehicle that day. Roger was also able to walk me through every aspect of the vehicle describing every option in great detail. I am very happy with my experience at this dealership. More