Mercedes-Benz of Annapolis

I met the salesman at the Car Show. He followed up with me via e-mail. We set the appointment just to look at the vehicle and discuss my options as I was coming off a Cadillac lease. Everyone went out of me via e-mail. We set the appointment just to look at the vehicle and discuss my options as I was coming off a Cadillac lease. Everyone went out of their to help me and there was no pressure to buy. I was so impressed and felt very comfortable with the deal, I bought the car that day. While I was there, I called and cancelled my appointments at the Lexus & Cadillac dealerships. More

I have a great experience. Doug was great. The show room at the docks was wonderful and the shot in the office let me finish the purchasing process with a smile. Next time please have tequila with a l room at the docks was wonderful and the shot in the office let me finish the purchasing process with a smile. Next time please have tequila with a lemon. I now own my dream car. thanks dough for everything. More

The entire experience is professional - Al and Tom were more than helpful and helped (along with Drew) me to get my financing despite an error on my credit report...They are much better than R&H in Reister more than helpful and helped (along with Drew) me to get my financing despite an error on my credit report...They are much better than R&H in Reisterstown - a whole other lever of professionalism. I would not got to any other Mercedes dealer. I really enjoyed the experience. More

Mr. Blau was very knowledgeable, personable and professional. He answered all of our questions and offered good information. He was a joy to deal with because he was not the "typical" pushy sales professional. He answered all of our questions and offered good information. He was a joy to deal with because he was not the "typical" pushy salesman. Mr Blau was friendly and courteous. the perfect salesman. More

Without question, one of the most pleasant auto purchase experiences I've ever encountered. MB of Annapolis exceeded my every expectation as I transitioned from the "the other German luxury" brand to Merced experiences I've ever encountered. MB of Annapolis exceeded my every expectation as I transitioned from the "the other German luxury" brand to Mercedes. Kudos to the entire staff, from a very knowledgable and courteous client associate, Al Zayas, to the management team of Larry and Drew. The car was in immaculate condition upon pick-up and the finance process was exceptionally smooth, without any undue pressure from Lisa to purchase the add-ons such as an extended warranty, additonal road hazard protection, Lo-Jack, etc. In the immortal words of a great American military general, "I shall return" to MB of Annapolis. Michael Timonium, MD More

It is my privilege to write and give a compliment to the sales person that help me purchase my car-(Derek Nedd)I have delt with many dealers through buying and leaseing cars. This time I really felt that wh sales person that help me purchase my car-(Derek Nedd)I have delt with many dealers through buying and leaseing cars. This time I really felt that what ever I wanted and they had I would received. He was patience, understanding, and knowledgeable. He was more concerning with what I wanted then selling a car to someone. After I made my decision, he went with me to the finance manager. The finance manager Tom Stancavage and Tom Pfleger were very professional, and friendly, and I beleive they gave me the best deal they could.Derek went over all the new items of the car with me, (clock, navi, and the radio),which are all different in the 2009-E350. It is a awesome car. After leaving the dealership, I had received serval calls from Derek to make sure I was happy with my car, and understanding all the new parts and items. I'm more then HAPPY!!!!!. I thank them all for there integrity, honest, kindness, and professionalism. They repersent a wonderful car very,very, well. By the GRACE of GOD, I look forward to a long relationship with MB of Annapolis and Derek. Beverly L. Hargrove More

We've been so impressed with our 2008 E320 Bluetec diesel, we just completed our second wonderful Mercedes purchase from Derek Nedd and Mercedes-Benz of Annapolis. Derek, the management team, and the diesel, we just completed our second wonderful Mercedes purchase from Derek Nedd and Mercedes-Benz of Annapolis. Derek, the management team, and the finance folks all went overboard to get us the best deal on a 2009, C300, 4-matic, luxury sedan. They also gave us the best price on our trade, handily beating the other offers we received. And Mercedes Finance gave us a fantastic interest rate on the loan during their latest promotion. Derek hasn't forgotten us after the sale either, which is why we returned to purchase our second vehicle from him and this specific dealer. He routinely checks on our satisfaction to ensure there hasn't been any problems with the vehicles and makes himself available to answer usage questions. The proof is in the price. If you think this review sounds like an infomercial, then go view the specials on their website yourself. The price lured us in, but the PRICE and SERVICE sold us the cars. At the time of our E320 purchase we also owned a relatively new BMW. As time progressed we grew so disgusted by the supposedly free BMW maintenance program that we vowed never to purchase from then again. I don't agree with BMW changing the oil in my car only every 20,000 miles and calling it free maintenance. Yes, that equals two free oil changes during their supposedly free 50,000 miles of maintenance. This weekend we said goodbye to BMW and said hello once again to another new Mercedes. Thanks Derek and the rest of the crew! More

My experience with buying a car from Mercedes Benz of Annapolis was absolutely great. My salesperson Derek Nedd was such a pleasure to work with. He was not concerned about just selling a car, but ensur Annapolis was absolutely great. My salesperson Derek Nedd was such a pleasure to work with. He was not concerned about just selling a car, but ensuring that I was pleased with my purchase and all my expectations were met. In addition, he took his time to explain every internal and external gadget about the car and what I didn't understand he made sure I understood before I left the dealership. He encouraged that if I still had questions, please give him a call anytime. The overall customer service is great. Upon entering the dealership, you are greeted by a wonderful receptionist and that makes you feel very welcome. Kim Barhardt made my experience with finance easy and painless. She was such a pleasure to work with. I have bought several cars in the past, but this time I can truly say I enjoyed the experience. Once I got home, I didn't feel overwhelmed and second guessing my decision of purchasing a car from Mercedes Benz of Annapolis. I will definitely buy my next Mercedes from this dealership and recommend it to my family friends. Thank you--Lena M. White More

This was our second new car purchase from this This was our second new car purchase from this dealership. We had a different salesperson but the same high quility of service. The sales person wa This was our second new car purchase from this dealership. We had a different salesperson but the same high quility of service. The sales person was very knowledgeable about the car although it is a new model. There was no presure to purchase but we were encouraged to ask or call with any questions. We were allowed to drive the car under the conditions that we drive under (city & highway). We were not sent to the finance office; we were escorted there. Our phones were interfaced with the new car and the salesperson spent a lot of time ensuring that we knew all of the basic and many of the advance functions of the car. We received phone calls from the salesperson and manager expressing thanks and encouraging us to call with any questions. More

I test drove my '99 SL500 while I was in the Maryland area. The remainder of the purchase transaction was conducted remotely as I live in Detroit. (Yes, there are nice parts of Detroit.) The transacti area. The remainder of the purchase transaction was conducted remotely as I live in Detroit. (Yes, there are nice parts of Detroit.) The transaction could not have gone smoother. All of my requests were attended to efficiently and with a smile. I would recommend purchasing a new or used Mercedes from Michael without reservation. More