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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,383 Reviews
Call Service Center (888) 261-7620

1,383 Reviews of Mercedes-Benz of Annapolis - Service Center

Sort by
February 08, 2022

Wonderful service, great service representative (Alex Clothier), work done as expected and on time. I really appreciate the courtesy and professionalism of all the staff and experts!! More

by mmac684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 08, 2022

Had an emergency situation pop up, a screw in my run flat tire, and MB Annapolis immediately took care of the issue once I arrived. More

by Holdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Holdi responded

Great service at MB Annapolis. Alex addressed the issue immediately.

February 04, 2022

Bryan is a super nice down to earth guy he helped the process go by super easy I would definitely recommend to my friends that are looking to get into a new vehicle. Five star highly recommended More

by Giseleandnathan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Report | Print
Feb 07, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Thanks for the recommendation, and have an amazing day!

February 03, 2022

Alex is very professional and nice working with. He’s always answering my questions, and make me feel comfortable More

by Thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2022

This man is non-stop. I have an older MB and am shopping for a new car - that search has been narrowed to another MB in huge part because I don’t want to live without the service he provides. It truly is t More

by Kevin.turnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
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Feb 05, 2022 -

Mercedes-Benz of Annapolis responded

Hi Kevin, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2022

Bryan was wonderful to work with. Thank you Bryan for taking care of my vehicle needs More

by Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Report | Print
Feb 04, 2022 -

Mercedes-Benz of Annapolis responded

Hi Walker, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

February 02, 2022

Wonderful customer service! I will ask for him in the future for my servicing needs More

by Saraheliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Report | Print
Feb 04, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 04, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2022

Lifelong Mercedes-Benz customer. I only come to see Bryan because of how great he takes care of us. Thank you Bryan! More

by Jonathan_alzate91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Report | Print
Feb 03, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 01, 2022

When coming in for service I was greeted promptly and my vehicle repairs were quick and thorough, thanks More

by Clydedegray729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Report | Print
Feb 03, 2022 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you for the great review!

February 01, 2022

Honest & Genuine….highly recommend! Was prepared for a huge bill but was pleasantly surprised. Will be back More

by Krissie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Report | Print
Feb 03, 2022 -

Mercedes-Benz of Annapolis responded

Hi Krissie, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

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