Mercedes-Benz of Arcadia

Mercedes of Arcadia was very professional, and upfront with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and hone with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and honest. He found the car we wanted on the lot, and held it for us even though we made no commitment to buy it. We were able to spend the week comparing other cars. We returned to Roberto and Mercedes and the car we wanted was waiting for us. It is the right car for us, and Roberto helped not only in choosing the right car, but explaining the financing and getting us the best interest rate. We were very pleased with the experience. I would recommend Mercedes of Arcadia and Roberto to anyone. More

Roberto is awesome! Had such a great experience test driving , he made my experience enjoyable and memorable! Very knowledgable on all things Mercedes. Had such a great experience test driving , he made my experience enjoyable and memorable! Very knowledgable on all things Mercedes. More

Roberto was so easy to work with. Communication was excellent and very responsive. I was looking for all electric and had two models in mind. Roberto was so detailed with everything I Communication was excellent and very responsive. I was looking for all electric and had two models in mind. Roberto was so detailed with everything I asked and educated me more on the car which made the purchase so much more enjoyable. I got my first Mercedes at 21yrs (19 years ago!) old and have been a long time Rusnak Arcadia because of the people like Roberto. When I got home, I realized that I forgot my passport wallet with cash and credit cards after a test drive and Roberto assisted me finding it in the cars we drove. Within 30min l had it back in my hands. More

Katrin B is professional, helpful, knowledgable and patient even with me as a indecisive customer. I highly recommend this dealership because of her and really appreciate her help. Do not hesitate to r patient even with me as a indecisive customer. I highly recommend this dealership because of her and really appreciate her help. Do not hesitate to reach out to her, her service will not disappoint you. Good job Katrin! More

Best dealer from sales to service Oscar is a long time family friend and we only do business with him . family friend and we only do business with him . More

Excellent service from start to finish! Friendly staff, no pressure, and a smooth buying process. Friendly staff, no pressure, and a smooth buying process. More

The fastest and easiest transaction. They are the best and very efficient. Did not waste my time. They are the best and very efficient. Did not waste my time. More

Mark was a pleasure to do business with. A complete professional, he was able to answer any questions and provided excellent guidance without ever being "salesy" or pressuring me in any way. A complete professional, he was able to answer any questions and provided excellent guidance without ever being "salesy" or pressuring me in any way. More

There are not enough words to describe Katrin’s professionalism, dedication, knowledge, character, etc., etc.! Easy to deal with. professionalism, dedication, knowledge, character, etc., etc.! Easy to deal with. More