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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,198 Reviews

101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,198 reviews

February 23, 2026

Lovely dealership, lovely staff, everyone is so helpful. We didn’t feel rushed at all More

by Yasmineelzanaty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Feb 26, 2026 -

Mercedes-Benz of Arcadia responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2026

The entire team here is absolutely phenomenal. From the moment I walked in, I was treated like family. Martha greeted me with such genuine warmth and kindness, which immediately set the tone for a More

by vittoriomaalouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz (Service), Martha (Front-Desk), Roberto Boratto
Feb 25, 2026 -

Mercedes-Benz of Arcadia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2026

They know what you need and will always get the jobs done for you and your family. More

by Kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohan Chen, Stacey Huynh, Elvira Reveles, Roberto Boratto, Nayelli Lopez
Feb 25, 2026 -

Mercedes-Benz of Arcadia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2026

Roberto Was the best sale man on this world i should have do this review sooner but i was to busy. He is going to take car you since the moment you put your step into the dealership. He is so helpful, i can More

by ducmanh5898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Feb 19, 2026 -

Mercedes-Benz of Arcadia responded

Hello, we appreciate your feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 16, 2026

Roberto is the reason I have my new car. He was really great to work with. More

by SwimGirl
Recommend Dealer
Yes
Employees Worked With
Charles was also great., Roberto Boratto
Feb 19, 2026 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 11, 2026

Roberto was great. Very helpful and extremely knowledgable. He took us out for a test drive and I would highly recommend him. More

by gfelik
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Feb 13, 2026 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Thanks for the recommendation, and have an amazing day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 10, 2026

Roberto Boratto is a great salesperson and professional. He went above and beyond to ensure I was happy and comfortable with my purchase More

by bgbarnes1215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Feb 13, 2026 -

Mercedes-Benz of Arcadia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Roberto here at Mercedes-Benz of Arcadia! We look forward to your next visit! Take care! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 02, 2026

Roberto is very professional, knowledgeable and patient. He took the time to explain all details and help me chose the right model. Very happy working with him. More

by Mike
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Feb 05, 2026 -

Mercedes-Benz of Arcadia responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2026

Roberto was excellent in the interaction we had with him at Rusnak Mercedes . We came as strangers and ended up leaving as friends although we did not purchase the car since it was not accessible for my mot More

by Shah
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Jan 28, 2026 -

Mercedes-Benz of Arcadia responded

Hi Shah, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 21, 2026

My fiancé and I went into Mercedes to look around and Roberto was great to work with. He took the time to answer all my questions and made sure I felt comfortable every step of the way. He was so profe More

by Karina
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
Jan 23, 2026 -

Mercedes-Benz of Arcadia responded

Hello Karina, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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