Mercedes-Benz of Arcadia

TL;DR: Ask for Roberto before you arrive. Respectful and genuinely helpful. We popped in on a whim and he guided us straight to a model that actually fits our life. Got his number, texted the Respectful and genuinely helpful. We popped in on a whim and he guided us straight to a model that actually fits our life. Got his number, texted the next day, and he had multiple cars ready for unrushed test drives. I got to compare and understand. He worked the deal I needed. Here's a good tell: his recommendation from the 3 x options we had was the most sensible $$ choice. For real. I ended up choosing a pricier spec, but his pick was the real value. We had a good time—wouldn’t be writing this if it weren’t a true 5/5. Grazie mille Roberto! More

Roberto is the reason I bought a Mercedes. I never wanted to consider one, but his approach and professionalism is why I’ll probably buy one again. Also my GLE is amazing. I never wanted to consider one, but his approach and professionalism is why I’ll probably buy one again. Also my GLE is amazing. More

Professional salesmanship of Mr. R. Whitlow provided me the confidence I needed to purchase the car I wanted at this dealership. The promise to take care of the transaction at a very R. Whitlow provided me the confidence I needed to purchase the car I wanted at this dealership. The promise to take care of the transaction at a very satisfactory had demonstrated in actions. This dealership has earned my referral to friends. More

Awesome dealership with amazing people. I will definitely come back here for my next car. I will definitely come back here for my next car. More

Very attentive sales staff. Helpful but not pushy. Knowledgeable about the vehicles great follow up Helpful but not pushy. Knowledgeable about the vehicles great follow up More

Today I had a pleasure to have Roberto as my Salesman. He was patient and showed great hospitality. My wife and I are looking for a Mercedes GLE and he took his time to go over the cool little features at He was patient and showed great hospitality. My wife and I are looking for a Mercedes GLE and he took his time to go over the cool little features at the new GLE provides. We still have a year and a half on our BMW lease, but we will be definitely coming back to Roberto. More

I had the absolute pleasure of working with Roberto when purchasing my car, and I can honestly say he is one of the nicest, most genuine people I have ever met. From the very beginning, Roberto made the ent purchasing my car, and I can honestly say he is one of the nicest, most genuine people I have ever met. From the very beginning, Roberto made the entire experience feel effortless and enjoyable. He wasn’t just knowledgeable and professional—he was truly kind, patient, and attentive every step of the way. What stood out most was how authentic he is. In a world where car-buying can sometimes feel stressful or overly sales-driven, Roberto was the complete opposite. He listened to what I wanted, answered every question with honesty, and went above and beyond to make sure I felt comfortable and confident in my decision. You can tell he genuinely cares about his customers, not just the sale. I left not only with a beautiful car that I absolutely love, but also with the memory of working with someone who made the process a joy. Roberto’s warmth, sincerity, and integrity are rare, and I couldn’t recommend him more highly. In fact, he’d be the only reason I would go back to Mercedes Arcadia for another car in the future. More

The dealership is beautiful and easy to see all the cars. So sophisticated that my trip to Arcadia from Culver City (takes an hour) was totally worth it. Katrin’s service is beyond imagination. I never th So sophisticated that my trip to Arcadia from Culver City (takes an hour) was totally worth it. Katrin’s service is beyond imagination. I never thought that car shopping would be based on trust. She thinks of the customer’s needs proactively and focuses on my needs with her best. I will never go to any other sales person from now on. More

Mercedes of Arcadia was very professional, and upfront with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and hone with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and honest. He found the car we wanted on the lot, and held it for us even though we made no commitment to buy it. We were able to spend the week comparing other cars. We returned to Roberto and Mercedes and the car we wanted was waiting for us. It is the right car for us, and Roberto helped not only in choosing the right car, but explaining the financing and getting us the best interest rate. We were very pleased with the experience. I would recommend Mercedes of Arcadia and Roberto to anyone. More