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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,110 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,110 reviews

May 18, 2025

I was looking for a new car and was able to work with Roberto. He helped me find what I was looking for. He explained the details about the car very well and was polite and knowledgeable. Had a great exp More

by darbydesilva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 17, 2025

This dealership is clean and professional, with courteous and attentive staff who were compassionate and patient. More

by M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

M responded

Each staff I came across were consistently patient and willing to help, or find someone to assist.

May 17, 2025 -

M responded

Roberto and his colleagues are top notch, extremely courteous, professional thorough, patient and compassionate. Each person I worked with appeared genuine and kind, with a sense of urgency, but with a family type demeanor that made me feel comfortable and at ease.

May 15, 2025

Luxury cars in a luxury environment and a professional friendly atmosphere. Make sure you go to this dealership before you buy. More

by Jim.digiuseppe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Hsieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stueber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teh-Show Cheu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 05, 2025

I recently had the pleasure of working with Roberto Boratto at Mercedes-Benz of Arcadia, and it was truly one of the most exceptional car-buying experiences I've ever had. Roberto was not only professi More

by jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Mercedes-Benz of Arcadia responded

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 03, 2025

Roberto was very professional and made the whole process very easy and simple for us More

by Sef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Arcadia responded

Hi Sef, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 30, 2025

This MBenz dealership is very convenient to us and that’s why I chose it initially. We also bring our current older model Mercedes Benz cars to this dealership for service from time to time. Roberto was very More

by omcclain37
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Mercedes-Benz of Arcadia responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 28, 2025

This dealership is pretty efficient. I have always had good service through out the years More

by Aincocke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Mercedes-Benz of Arcadia responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 21, 2025

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let’s start with some history and establish the historically bad here More

by Elau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabelle Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 17, 2025

Great customer service! Sam & Bo found me the car I want and made the buying process easy & fast! Bo even delivered the car to me which was so convenient since I am not near More

by Judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lee
Apr 20, 2025 -

Mercedes-Benz of Arcadia responded

Hi Judy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 16, 2025

On March 31st, 2025, I went to this dealership to test drive a car and hopefully trade in my car and buy a car. We were there all of an hour and they did not even negotiate or give me a good price on my More

by rhondaaraiza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Krystal Cortez
Apr 17, 2025 -

Mercedes-Benz of Arcadia responded

Hi Rhondaaraiza, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Mark Umutyan, General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com.

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