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Mercedes-Benz of Arcadia
Arcadia, CA
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,107 reviews
October 22, 2015
The worst MB Service I have ever got I've made deposit for a GL450 for a few months now, Called and emailed this sales and got no response. As a MB owner, this is the worst service I have I've made deposit for a GL450 for a few months now, Called and emailed this sales and got no response. As a MB owner, this is the worst service I have ever got. Horrible experience... Looks like I will shop somewhere else. More
by freeinet
Employees Worked With
Andre Voglezon
October 21, 2015
Robert Rodgers was the greatest!! We were very impressed by the friendliness and professionalism of the people that we came in contact with! Our service representative went way beyond We were very impressed by the friendliness and professionalism of the people that we came in contact with! Our service representative went way beyond the call of duty to get our car serviced quickly and efficiently, which reflects the reason why Mercedes Benz has maintained their overall ranking as a superior automobile, and why I certainly would recommend Rusnak as my dealership of choice! More
by marannmb
Employees Worked With
Robert Rodgers
October 11, 2015
Rusnak GLE 350 Rusnak was the only dealer that had the Mercedes GLE 350 with the options I wanted, and the price was exceptional. The paperwork processing time went Rusnak was the only dealer that had the Mercedes GLE 350 with the options I wanted, and the price was exceptional. The paperwork processing time went very smoothly thanks to everyone involved. More
by Mike
Employees Worked With
Everyone we encountered was very helpful ., Joanna Rodriquez, Jon Montgomery
October 10, 2015
Simple, easy and straight to the point. . . Wanted to pay off lease on my E350. Dealt with Andre Voglezon. He was professional, knowledgeable, polite, explained everything thoroughly and answe Wanted to pay off lease on my E350. Dealt with Andre Voglezon. He was professional, knowledgeable, polite, explained everything thoroughly and answered my questions completely. More
by MRobbins
Employees Worked With
Andy Tan, Andre Voglezon
October 08, 2015
Great experience Peter Liew was the one that gave me a great car buying experience, I would recommend to all my friends and family to him as well! Peter Liew was the one that gave me a great car buying experience, I would recommend to all my friends and family to him as well! More
by yyhlhh
Employees Worked With
Peter Liew
October 08, 2015
Denise is the best. They are so professional. I am a veteran. They gave a lot information that I can use , to get discount. They are knowledgeable and so nice. They are so professional. I am a veteran. They gave a lot information that I can use , to get discount. They are knowledgeable and so nice. More
by adam
Employees Worked With
Denise Justice
October 07, 2015
The best in LA Well all what I can say is this car purchase it was the best in my life from the minute I get into the dealership until I get out with my new car it w Well all what I can say is this car purchase it was the best in my life from the minute I get into the dealership until I get out with my new car it was fast and the most relaxing straightforward experience ever my salesman was so experienced know exactly what I want and he made it fastest and car purchase I ever made100% hassle-free More
by Nader G
Employees Worked With
Khaled Gawad, Andy Tan
October 06, 2015
Very good customer service.. Andre V. is a professional sales.He always serviced for me with his smile and his patience. He is always patient to answer all my questions.He took ca Andre V. is a professional sales.He always serviced for me with his smile and his patience. He is always patient to answer all my questions.He took care of me very much from beginning to the end. I highly recommend him as your sales. More
by DY
Employees Worked With
Andre Voglezon
October 01, 2015
Fast and friendly service Extremely happy with the service provided not to mention how fast they completed the job. Friendly staff and gave me the utmost attention to the issue Extremely happy with the service provided not to mention how fast they completed the job. Friendly staff and gave me the utmost attention to the issues with my car. Thank you! More
by MSTan
Employees Worked With
Ophelia Wang
October 01, 2015
Excellent service Always impeccable service, have used them since 1984, never dissapointed . Have known the service manager .Mike Marsh since before he was service man Always impeccable service, have used them since 1984, never dissapointed . Have known the service manager .Mike Marsh since before he was service manager, is of the nicest people I know More
by Autumn
Employees Worked With
Mike Marsh, Sadye, Brian all in service
