Mercedes-Benz of Arcadia

Willy Chia and Tyler Baldwin, Simply Awesome! I just want to say thank you for making the purchase so easy and the extra effort Willy and Tyler put in to make things happen. My wife loved the car I just want to say thank you for making the purchase so easy and the extra effort Willy and Tyler put in to make things happen. My wife loved the car and you have earned yourself a loyal customer. Tyler's wife baked me some cookies that were incredible!!!. I walked away with a new car (happy wife) and cookies for me, it doesn't get better than that. Thanks again Willy and Tyler for the great experience, you represent the Mercedes brand so well. Adam Caldecott President Bristol Farms More

Outstanding service The service technician and entire staff was very responsive, extremely professional, friendly and cordial. Makes my experience going there an ease. Th The service technician and entire staff was very responsive, extremely professional, friendly and cordial. Makes my experience going there an ease. Thank you for always making my service visit a pleasant one. More

Above and beyond My service representative, Robert Rodgers, went above and beyond related to my 20K scheduled service by addressing a problem that I had with some surf My service representative, Robert Rodgers, went above and beyond related to my 20K scheduled service by addressing a problem that I had with some surface blemishes on the hood of my vehicle. His actions made this the best vehicle service experience that I have had. Much appreciated Robert! Mark Z More

Everything As expected No real contact with employee(s) dropped off after hours which helps my work schedule. Picked up 5 pm next day routine maintain . Car clean n running No real contact with employee(s) dropped off after hours which helps my work schedule. Picked up 5 pm next day routine maintain . Car clean n running well More

My service experience. Brian Edwards knows my vehicle! He was very professional and he clearly advised me of the work that needed to be done. Brian, as always, was very comp Brian Edwards knows my vehicle! He was very professional and he clearly advised me of the work that needed to be done. Brian, as always, was very compassionate and ensured that the job on my vehicle was completed on time. Thanks Brain. Sam More

Excellent! One of my best car buying / leasing experience. Vatche helped me pick the color , features. Communicated via text, email, phone as I was in San Diego. One of my best car buying / leasing experience. Vatche helped me pick the color , features. Communicated via text, email, phone as I was in San Diego. Answered all my questions in time with full satisfaction. Also Vatche drove the car to San Diego to deliver it to me as I could not come to pick it up. Very friendly, professional, helping he is. I am very happy with Vatche. He is excellent salesman . Personally I will rate him the best! More

Professional friendly I took just minutes to check in the car and to get it back. Great attitude of staff, polite and friendly. Professional service all the way. I took just minutes to check in the car and to get it back. Great attitude of staff, polite and friendly. Professional service all the way. More

Fantastic service Ophelia was very helpful with my service issue. I highly recommend. She coordinated computer diagnosis and promptly relayed results. She was friend Ophelia was very helpful with my service issue. I highly recommend. She coordinated computer diagnosis and promptly relayed results. She was friendly in her approach and provided frank advice about what to do next. More

Professional and courteous service I'm impressed with the professionalism and courteous service I alway received from the staff, from Robert Rodgers to Andrew and every valet employees I'm impressed with the professionalism and courteous service I alway received from the staff, from Robert Rodgers to Andrew and every valet employees who handled my car. Thank you for excellent service. I believe that the quality of work is outstanding. More

Incredible customer service Every person I came in contact with at Rusnak/Arcadia was so pleasant and accommodating. ! have been to more luxurious Mercedes dealers, like the k Every person I came in contact with at Rusnak/Arcadia was so pleasant and accommodating. ! have been to more luxurious Mercedes dealers, like the kind that have a Concierge greet you with a Mercedes bottle of water and offer high end snacks. But none can beat the friendly smiles and warmth of everyone at Rusnak/Mercedes! Thank You, Carol Kemm More