Mercedes-Benz of Arcadia

John Blackledge was a pleasure to work with and I highly recommend him and Rusnak Mercedes Benz. The car buying process with quick, easy, and efficient. John was attentive and patient. Ted in finance made t recommend him and Rusnak Mercedes Benz. The car buying process with quick, easy, and efficient. John was attentive and patient. Ted in finance made the paperwork a breeze. An A+ experience all-around. More

Oscar was awesome, excellent customer service. That’s the most important for me, great service. That’s the most important for me, great service. More

The main reason I want to give a five star rating is because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to buy a car you spend most of the day but overall, I feel good about the purchase. Thank you to all who helped us buy the car especially Roberto. More

You just ask for it then Mr. Harry and Mr. Ted will give the answers! Harry and Mr. Ted will give the answers! More

Excellent service! First off and foremost thank you to the service manager Mike for all your help! Mike truly went above and beyond! Big shout out to all in sales who a First off and foremost thank you to the service manager Mike for all your help! Mike truly went above and beyond! Big shout out to all in sales who assisted especially Shaun Duron! You all are amazing and I am forever grateful! Arcadia Mercedes will always be my go to for all service and sales. Glendale Mercedes should definitely take notes and perhaps an etiquette session from Arcadia Mercedes! Again, thank you Mike and Shaun! You all are amazing! More

They were very helpful & high costumer service They try they best way to find to help me with finaance they best way to find to help me with finaance More

Amazing experience, Greate service very knowledgeable staff would recommend this place to anyone, Friendly staff staff would recommend this place to anyone, Friendly staff More

Amazing experience. Mark S went above and beyond during the purchase process. Very knowledgeable and helpful. Really took care of us during the purchase process and gave Mark S went above and beyond during the purchase process. Very knowledgeable and helpful. Really took care of us during the purchase process and gave us a great experience. More

Since 2010, I've leased over 15 Mercedes vehicles, primarily from one sales person. Given the relationship we had cultivated, I was able to special order a variety of vehicles and even get his only a primarily from one sales person. Given the relationship we had cultivated, I was able to special order a variety of vehicles and even get his only allocation for unique cars. So upon his retirement, I was concerned that I would have to start from scratch as I've never had much success with local San Diego dealers nor those in OC. Fortunately, he strongly recommended that I contact John Blackledge as my wife desired one of the first G580s. I reached out to John in June, one year before my wife's lease was set to expire, to place an order. John was extremely helpful and transparent on the process and potential pricing. He noted that while other dealers were asking over sticker, he would not. He placed the order on my behalf and kept me updated throughout the entire process over the next 5-6 months. Once the truck was close to arriving at the port at Long Beach, he provided very clear breakdown of the lease, showing MF (not inflated), RV, and cap cost. He also reviewed my Excel worksheet with calculations, and our numbers were in synch. I drove up from San Diego on a Tuesday morning to return my wife's GLS and retrieve her new G580. My only complaint was that it took some time to get in with Harry in finance to finalize all the paperwork. The issue appeared to be with their Used Car manager which John and Harry were able to resolve on my behalf since they were buying back my car versus waiving the remaining 6 payments via Loyalty Accelerator. But, once I got in with Harry, the process was rather efficient, and Harry was able to convert me to a 39 month lease given the RV was comparable to 36 months. John has earned my business as I look forward to working with him in the future. If you're seeking a Mercedes, consider my endorsement. More

Mike Marsh, Scott and Stacy are the absolute best. Amazing service and best prices. Always a pleasure to work with. They go above and beyond, and make the experience truly special. Amazing service and best prices. Always a pleasure to work with. They go above and beyond, and make the experience truly special. More