Back

Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,032 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Contact Dealership

101 N Santa Anita Ave

Arcadia, CA

91006

Directions

By Type

Showing 1,032 reviews

February 11, 2024

Had very bad experience. If I had my old car i would walk out. If they sold the car I liked they must let me know in advance So I can go some other places. They kept me ther More

by seonmij
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harout Arslanian - excellent
Feb 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Arcadia. Our General manager would really like to speak with you more regarding this matter. Please reach out to us at (626) 462-3000. We look forward to hearing from you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 11, 2024

Nice clean place , friendly employees and Sales man Peter, was very helpful & attentive. He sold me 2020 Mercedes E class. Great customer service. Loved the free coffee too. More

by Garcian2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter , young Korean guy , not listed above. He should be listed. Great service
Feb 14, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 04, 2024

Superb experience easy to work with timely transaction will purchase another car from Rusnak again More

by f1steele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 04, 2024

Efficient and friendly service. The sales team tried to accommodate my needs in a way that you can feel they are on your side. More

by aishino05272
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
Feb 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

February 04, 2024

It’s very nice experience to shopping my next Mercedes Benz vehicle through its nice staff More

by Bimal Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi Bimal, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 31, 2024

Bruce in the Sales dept was very professional and friendly. He answered all our questions via email and text before our visit. Because of this, we did not even go to BMW for the test drive (they did More

by idyllic.earring-0b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 29, 2024

Thank you Katrin for great service You make our dreams come true Highly recommend to anyone who needs any help to look for Katrin. She is amazing More

by Mata_822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 27, 2024

I had an excellent experience working with Andy Lok at Arcadia Mercedes-Benz. This was my first time purchasing a car of my own, and Andy and the rest of the staff made what can be a very stressful proces More

by sophiet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Lok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harout Arslanian
Jan 29, 2024 -

Mercedes-Benz of Arcadia responded

Hi Sophiet, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 23, 2024

I received excellent service from Mark S. He showed me all the size cars and then we drove around in a perfect choice car.He explained so many features of the car and was very patient.Fortuna More

by marilynfotomom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark St
Jan 25, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your positive review! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 20, 2024

After weeks of searching and outreach to multiple dealerships, Winnie and Stacey helped me get into my new car. I recommend Mercedes-Benz of Arcadia for making the vehicle maintenance and sales proce More

by Jujuett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winnie Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalia Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harout Arslanian
Jan 22, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

...
4
...