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Mercedes-Benz of Arcadia
Arcadia, CA
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,107 reviews
November 28, 2016
Best experience I've ever had buying a car! I had a wonderful experience getting my GLS450 from Rusnak. Our salesman, Peter Liew was very knowledgeable and helpful when he assisted me and my fam I had a wonderful experience getting my GLS450 from Rusnak. Our salesman, Peter Liew was very knowledgeable and helpful when he assisted me and my family pick out the right car. He sounded like he had a lot of experience in this field, which makes sense since he is the assistant sales manager there. The level of professionalism surpassed my expectations. Nonetheless, the main reason I will have my future purchases from Peter is how relatable he is. Speaking with him made me feel very relaxed and not once did I feel intimidated or pressured. Peter listened to what I wanted and essentially did everything for me and all I had to do was sign a few documents and the car was mine. This was the quickest experience I’ve ever had when buying a car. Will definitely recommend this dealer to my friends, especially to Peter! More
by RChen
Employees Worked With
Peter Liew
November 28, 2016
Friendly experience My experience at Rusnak was everything I was looking for at a dealer. They built a new building that looks amazing! It took me awhile to walk around, My experience at Rusnak was everything I was looking for at a dealer. They built a new building that looks amazing! It took me awhile to walk around, but once I was there I was greeted by Peter Liew. I love his enthusiasm and he is very easy to talk to. He is also very straightforward and can tell you which car is best suited for your budget. He knew a lot about the different cars and was able to offer pros and cons as to which one would fit me better. I brought my family to shop for a new car and they found him very approachable as well. It also helps that he also speaks both mandarin and cantonese! Once we decided on the car, Peter made the whole process very quick and easy to understand. He talked us through the details and signed the papers, then we were off with the car, best dealer experience I've had! More
by angelc
Employees Worked With
Peter Liew
November 26, 2016
Friendly Environment and great service David Leung was very helpful. He knew a lot about the cars was able to help my family with all their questions. The dealership itself is huge and very David Leung was very helpful. He knew a lot about the cars was able to help my family with all their questions. The dealership itself is huge and very fancy. I would definitely recommend coming here for all your sales need. Best price around More
by Ann
Employees Worked With
David Leung
November 26, 2016
You guys are awesome! I was searching for 2014 E350 and found one at Mercedes-Benz of Arcadia. My salesperson, Ms. Debbra, was very polite and professional. She gave me so I was searching for 2014 E350 and found one at Mercedes-Benz of Arcadia. My salesperson, Ms. Debbra, was very polite and professional. She gave me so many different options to choose from. I'll recommend her to my friends. More
by philia0908
Employees Worked With
Ms. Debbra
November 18, 2016
Great Buying Experience For the last 6 years I have leased two vehicles and just two days ago purchased my third vehicle from this dealership. Each time I worked with Andre V For the last 6 years I have leased two vehicles and just two days ago purchased my third vehicle from this dealership. Each time I worked with Andre Volglezon, he is a great salesman, knew the products and specs of all vehicles and was able to answer all my questions. This last time I wasn't sure what vehicle I wanted and he was able to give me a run down on all models he felt would be for me, I ended up chosing the c63s AMG. Am I glad that Andre showed me this car!!! What a machine, very happy with the purchase and service. Can't wait to work with him again in the past. More
by Dc67
Employees Worked With
Andre Voglezon
November 18, 2016
Tony is amazing I didn't have a great experience with Denise but then I talked to Tony the GM. He's amazing! He really made us feel important I didn't have a great experience with Denise but then I talked to Tony the GM. He's amazing! He really made us feel important More
by Wmartinez
Employees Worked With
Anthony Ziemann, Denise Justice
November 17, 2016
Great Experience Andre definitely went above and beyond for me and made my car buying experience great. I would recommend him and Rusnak to any family / friends lookin Andre definitely went above and beyond for me and made my car buying experience great. I would recommend him and Rusnak to any family / friends looking to buy! More
by AmberAlyse
Employees Worked With
Andre Voglezon
November 14, 2016
Super Easy! Easy drop off, convienent, consistent communication. Easy pickup. Every thing in life should be this easy. Nice, clean facilities. It's a pretty c Easy drop off, convienent, consistent communication. Easy pickup. Every thing in life should be this easy. Nice, clean facilities. It's a pretty cool feeling when your car is pulled around, it brings back the memory of when you first purchased your car; all nice and clean and shiny. More
by TeLi
Employees Worked With
Stacey Yee
November 14, 2016
My experience at Rusnak Arcadia represented by Peter Liew My experience at Rusnak Arcadia is awesome! Mr Peter Liew guided me very well regarding picking my new car. He is very informative, a lot of patience My experience at Rusnak Arcadia is awesome! Mr Peter Liew guided me very well regarding picking my new car. He is very informative, a lot of patience, answer all questions. He is very attentive and acted very professional to his client. Lastly, the whole negotiation lasted quick and not tiring because of his honesty and truthfulness and very helpful and knowledgeable of what he is doing. It was just a wonderful experience! More
by doctor007
Employees Worked With
Joanna Rodriquez, Philip Chow, Peter Liew
November 03, 2016
Courteous, attention to detail and knowledgeable Great customer service and appreciated all of Robert's help through the process, Attention to detail explaining the overall process was pleasurable. Great customer service and appreciated all of Robert's help through the process, Attention to detail explaining the overall process was pleasurable. Appreciated the in and out process. More
by Ringo, Ed
Employees Worked With
Robert Rodgers
