Mercedes-Benz of Arcadia

CPO-IRIDIUM SILVER MERCEDES-BENZ GLK350 SUV AMG PACKAGE This will be my go to Mercedes Benz Dealer going forward. Our initial contact with this dealer was with Andre Vogelzon. We called Thursday evening af This will be my go to Mercedes Benz Dealer going forward. Our initial contact with this dealer was with Andre Vogelzon. We called Thursday evening after work to check availability of a particular vehicle. Andre assured us that it was still available and made an appointment the following day to take a look. Mind you that this was not the only dealer we searched. We searched all around Orange County where we reside and found this particular vehicle in LA County that had what I wanted in a vehicle with specific MB packages. The color and the condition of the vehicle is in mint condition. Couldn't be happier with the purchase. We've dealt with Rusnak before in the past but with Rusnak Audi Pasadena with a previous vehicle. Of course this would not have been made possible without the Excellent Customer Service of Andre Vogelzon. His professionalism is second to none. He is very patient and knowledgeable of the vehicles he sells. I in particular is a car enthusiast and know what I want in the vehicles we buy. He answered all of our questions and then some. We were able to negotiate the best price we can live with and made a smooth transaction. He is very attentive to our needs. For one thing Andre, made sure my wife and daughter were okay while we waited our turn for the Finance Dept. He would always check up on us to see if we are doing okay. We come from a BMW family. This is our first Mercedes Benz and hopefully not our last. Our family couldn't be happier by they way Rusnak / Arcadia and Andre Vogelzon treated us. It was a great experience without being pushy or a hard sell. I will definitely come back and deal with Andre Vogelzon for all my future purchases. By the way, they have all the nice AMG vehicles in their showroom that makes me drool I will recommend this dealer and Andre Vogelzon to my close friends and family. Best regards, Elzen Jason More

Great detail I took my vehicle for detailing. It looks almost brand new.Thanks to Robert Rodgers I had excellent service and price as well. Thank you all. I took my vehicle for detailing. It looks almost brand new.Thanks to Robert Rodgers I had excellent service and price as well. Thank you all. More

Robert Rodgers (my serv adv) is professional and efficient I love going to this Rusnak Dealership because of my service adviser Robert Rodgers. This dealership is further away from where I live, but I do not I love going to this Rusnak Dealership because of my service adviser Robert Rodgers. This dealership is further away from where I live, but I do not mind making the drive so that I get the BEST service! He always gives me professional advise and they charge a fair price. More

ROBERT RODGERS - SERVICE CONSULTANT EXTRAORDINAIRE Robert Rodgers continues to provide fast, friendly and professional service. For years I have used RUSNAK Arcadia for all automotive services for my Robert Rodgers continues to provide fast, friendly and professional service. For years I have used RUSNAK Arcadia for all automotive services for my 2007 CLS 550. Their policies, staff and service center continuously provide a level of service and appearance far above that provided by other dealerships. They are a credit to the Mercedes brand. . More

Truly the best and easiest car buying experience. If you want a Mercedes-Benz RUSNAK Arcadia is the place to go! I had wanted a S550 after making of the mistake of getting into a dreaded Panamera and If you want a Mercedes-Benz RUSNAK Arcadia is the place to go! I had wanted a S550 after making of the mistake of getting into a dreaded Panamera and dealing with the car dealership hassles I'd suffered through many times before, I gave RUSNAK Arcadia a chance. When I finally walked through the door of Rusnak Arcadia, I found it was not only painless but actually pleasurable, and by far the best new car buying experience I've ever had. I was approached by Denise Justice and this was by far my greatest car buying experience. I would recommend her to everyone. She was extremely friendly and very knowledgeable about all things Mercedes. She was great in answering all my questions to get me into the car of my liking. I can't wait to get my next Mercedes from Denise and Rusnak Arcadia. Thank you. More

One word, excellence. I have used Rusnak to service my car on a regular basis and also fix or replace any worn parts for years and have always found their work and their at I have used Rusnak to service my car on a regular basis and also fix or replace any worn parts for years and have always found their work and their attention to my needs excellent. More

Trading in my old Mercedes I needed a new car and decided on Rusnak Arcadia. Debbra Pound contacted me and my experience with her was impeccable! Debbra is extremely knowledgea I needed a new car and decided on Rusnak Arcadia. Debbra Pound contacted me and my experience with her was impeccable! Debbra is extremely knowledgeable and personable! She was able to get me a great deal! The entire experience was smooth and enjoyable! I will recommend everyone I know to see Debbra. More

Rusnak Mercedes raised the bar!!! I was pleased with my visit, friendly and quick and easy service. I will definitely come back and recommend all my friends to come to Rusnak Arcadia. I was pleased with my visit, friendly and quick and easy service. I will definitely come back and recommend all my friends to come to Rusnak Arcadia. More

Made the difference between buying MB or the competition Other brand dealerships were not helpful, even obnoxious. Jon Montgomery, in particular, at Rusnak/Arcadia made shopping for and purchasing our new MB Other brand dealerships were not helpful, even obnoxious. Jon Montgomery, in particular, at Rusnak/Arcadia made shopping for and purchasing our new MB an actual pleasure -- not something many people say about the car buying experience. Jon was informed, helpful, attentive, respectful, , and supportive of our decision making process. He helped us find the model and features we wanted at a good price, including a fair trade-in value for our old car. He and his team were happy/eager to answer all our questions, provided very patient and helpful guidance for using the car's new technology -- even to the point of inviting us to call at any time and to return in a couple of weeks to ask them more questions about how to use the car's many features. They actually want us to be happy with their product, while salesmen at several other dealerships lacked basic information about the models we were interested in, or ignored us, made us wait over an hour just to look at and test drive the kind of car we wanted, or acted too desperate for a sale. LIke Goldilocks, we found Jon and Rusnak/Arcadia in general to be "just right" for us. We have owned the car only a few days, so I won't know about their service dept for awhile (I hope). But I can readily recommend the sales department to others. More

Everyone at used car dept was so helpful. Purchasing a used car from dealer went pretty good also getting extra year warranty was nice and our salesman was help us step by step to purchasing Purchasing a used car from dealer went pretty good also getting extra year warranty was nice and our salesman was help us step by step to purchasing and financing as well. More