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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
883 Reviews
Call Dealership (703) 525-2100
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585 North Glebe Road

Arlington, VA

22203

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Showing 883 reviews

July 29, 2023

I had an exceptional experience at the Mercedes Benz dealership when I went to replace my car key. The staff was incredibly knowledgeable and professional, ensuring that the process was smooth and hassl More

by Miss Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez, Geoff Smith
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Aug 05, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our service department. . At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

July 20, 2023

Outstanding customer service. I have been a customer for over 20 years. the dealership is very clean and well maintained. Everyone is very friendly and eager to help. I am a custo More

by mbadawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE PAPADOPOULOS, Greg Smoak, Garry Burk, Dave Smith
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Jul 21, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

July 14, 2023

Repeat visits due to Shelton Debraux and the Finance Director. The car arrived ahead of time which was a great surprise. More

by versie.hamlett
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Report | Print
Jul 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Sales Consultant Shelton Debraux. We know you've been a long-time customer and we really appreciate your continued patronage. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you are still receiving the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

July 13, 2023

Another pleasant experience with the Arlington Team, and especially Clayton. The process of returning my lease and getting a new car was seamless. More

by chelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Garrett
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Sales Consultant Clayton Garrett. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

July 11, 2023

Outstanding customer service, my service advisor Dan is very good at what he does!!! He provided great customer service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
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Jul 13, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Service Advisor Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

July 07, 2023

Quality and efficient service and very friendly service technicians. I will continue to use this service. More

by hez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Report | Print
Jul 13, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Service Advisor Edwin Cortez. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

July 01, 2023

Hugh McQuire took care of my appointment and needs quickly and professionally as he always does. I was in. and out within 2 hours. More

by dreedod
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jul 02, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Service Advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 29, 2023

Service was done in the time I was told it would be done which was great More

by miss_liz882000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Allen
Report | Print
Jun 30, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 26, 2023

Great customer service from Shelton and Michael as always!! Will certainly recommend to my family and friends More

by aaclarke801
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Report | Print
Jun 27, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Sales Team, specifically Shelton and Mike. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your continued patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 25, 2023

Great service! Well verse staff will good knowledge of potentials problems with the vehicles.thanks More

by bgerald86
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jun 25, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Service Advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

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