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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
883 Reviews
Call Dealership (703) 525-2100
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585 North Glebe Road

Arlington, VA

22203

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Showing 883 reviews

February 28, 2023

Geoff listened to my concerns and did a excellent job on the service. Kept me posted on the progress of the repair and advised me on the upcoming maintenance. He is very knowledgeable and takes good care of More

by Chandra Shekar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
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Feb 28, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Chandra, thank you very much for your 5-star review and your kind words about your experience here at Mercedes-Benz of Arlington with our service advisor Geoff Smith. I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

February 16, 2023

Always attentive and ,professional with careful analysis to correct the problem and explain in detail More

by lacknerdevereaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
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Feb 16, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thankyou very much for the 5 star review and your kind words, Mr. Devereaux. I know you've been working with Hugh for quite some time and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Feb 16, 2023 -

lacknerdevereaux responded

It is a pleasure to let you know how much I appreciate the great service!

February 16, 2023

Mercedes Benz Arlington has an incredible service department. These days car prices are what they are, but the service is critical. I bought the first time because I wanted a Mercedes, I keep goin More

by b schell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Joe Popperwell
Report | Print
January 05, 2023

Very nice dealership, and Edwin kept me informed throughout the service process. I would recommend my friends and family. More

by bryan.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Report | Print
Jan 06, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good morning, Bryan, and thanks so much for your 5 star review and your kind words. Delivering a great customer experience is the foundation of what we do and I'm glad to hear that we delivered that. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

December 30, 2022

Consistently professional and courteous. I too am a Dan Moreau fan. He is very knowledgeable and helpful. More

by jkorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Dec 30, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words regarding our service department as well as your service advisor Dan Moreau. At Mercedes-Benz of Arlington our customers always come first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

December 29, 2022

Dan Moreau is always the most professional service manager. He is the reason we bring our Mercedes vehicles there. Thank you to Dan More

by Meimei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Dec 29, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and your kind words, Meimei. I know you've been working with us for quite some time and your continued patronage means a lot. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

December 04, 2022

Love this dealership! My Service advisor was top notch. I would gladly recommend him to my family and friends. More

by onwukwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Dec 06, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks very much for your 5-Star review! We appreciate the time you took to share your feedback, and we also appreciate your patronage. I've passed your review on to Hugh and his manager

November 30, 2022

Excellent service. Polite, efficient, fast. Easy to schedule appointments. Service manager vigilant and keeps track of and frequently gives update on status More

by spalmer.ceche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Dan Moreau
Report | Print
Dec 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 30, 2022

I took my car in for a new battery. It was straightforward and worked out. Initially I was charged for a new auxiliary battery that I did not need. Dan Moreau checked and took care o More

by AWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Dec 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and feedback. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that Dan Moreau provided you the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 17, 2022

Excellent experience. Joe Popperwell was outstanding and the overall process was easy, fast and straightforward. More

by Wlc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Joe Popperwell. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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