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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
882 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 882 reviews

October 09, 2022

Outstanding service, Attentive, professional and very very timely. Also they don’t seem to fabricate about extra services/expensive as I had previously with other dealerships,. I LOVE Arlington MB and w More

by RJDaggett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi , Geoff Smith
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 07, 2022

Thank you, Garry Burk, for the excellent service, as always. Look forward to next service. More

by omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Omar- Thanks for your 5 star review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 06, 2022

We have had this GLB 250 exactly one week . Love it! Starting with Frank, your dealership has been so helpful, never rushing, always pleasant. I would recommend your dealership. Henriette G More

by hen1776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Namin
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Gordon -Thanks for your 5 star review and kind words toward our dealership including your sales consultant, Frank Namin. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 05, 2022

This experience was good. I had a leak and they found it and checked it after replacing my radiator. Job was quick. My only negative is that it was probably a bit more expe More

by JD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Del Castillo
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 27, 2022

I received service B on my car. The service was great, and I also received a complimentary wash. More

by gkdailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 24, 2022

Excellent, fast, and professional performance. This was an emergency repair, and I was very surprised that the maintenance was performed so fast. More

by Classyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allen
Sep 26, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 15, 2022

The only reason I didn't give 5-stars is your computer system refuses to permit me to get in to it to schedule a service visit. I had to make TWO trips--one to physically schedule a service visit, the oth More

by Autofahrer
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Sep 23, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your feedback. Since you use our valet service, you would need to call in to our service department so we can schedule with our valet team. If you do not use valet, you can schedule online anytime at: https://www.justmercedes.com/schedule-service.htm or call us at 703.284.2490 during business hours. We do apologize for any inconvenience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 14, 2022

This was the fourth dealership in which I tried to buy the car I needed. And only here the staff was able to provide me with really high-quality, fast and professional service. Only here they could sati More

by Alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Cornacchia, Paul Tchong
Sep 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Alexander-Thanks for your 5 star review and kind words toward our dealership including your Sales Consultant, Paul Tchong as well as our Finance Manager, Antonio Cornacchia. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 14, 2022

I like this dealership because they are equipped to handle AMG style cars , they on time receiving my vehicle and very professional More

by arlettej2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Sep 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 09, 2022

My car issues are always 100% resolved. Bought my ML 320 CDI here in 2008. It still runs like a top. 150,000+ miles. Service reps are always courteous. I encountered one exception to that a More

by hollyphillips54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk, Brent Crow
Sep 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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