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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
887 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

December 04, 2022

Love this dealership! My Service advisor was top notch. I would gladly recommend him to my family and friends. More

by onwukwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
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Dec 06, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks very much for your 5-Star review! We appreciate the time you took to share your feedback, and we also appreciate your patronage. I've passed your review on to Hugh and his manager

November 30, 2022

Excellent service. Polite, efficient, fast. Easy to schedule appointments. Service manager vigilant and keeps track of and frequently gives update on status More

by spalmer.ceche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Dan Moreau
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Dec 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 30, 2022

I took my car in for a new battery. It was straightforward and worked out. Initially I was charged for a new auxiliary battery that I did not need. Dan Moreau checked and took care o More

by AWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
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Dec 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and feedback. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that Dan Moreau provided you the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 17, 2022

Excellent experience. Joe Popperwell was outstanding and the overall process was easy, fast and straightforward. More

by Wlc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Joe Popperwell. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 22, 2022

Great service as usual, start to end of deal went very smoothly and everyone was very professional More

by Alikmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir
Report | Print
Nov 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 09, 2022

Outstanding service, Attentive, professional and very very timely. Also they don’t seem to fabricate about extra services/expensive as I had previously with other dealerships,. I LOVE Arlington MB and w More

by RJDaggett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi , Geoff Smith
Report | Print
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 07, 2022

Thank you, Garry Burk, for the excellent service, as always. Look forward to next service. More

by omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Omar- Thanks for your 5 star review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 06, 2022

We have had this GLB 250 exactly one week . Love it! Starting with Frank, your dealership has been so helpful, never rushing, always pleasant. I would recommend your dealership. Henriette G More

by hen1776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Namin
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Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Gordon -Thanks for your 5 star review and kind words toward our dealership including your sales consultant, Frank Namin. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 05, 2022

This experience was good. I had a leak and they found it and checked it after replacing my radiator. Job was quick. My only negative is that it was probably a bit more expe More

by JD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Del Castillo
Report | Print
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 27, 2022

I received service B on my car. The service was great, and I also received a complimentary wash. More

by gkdailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Oct 10, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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