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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 882 reviews
June 28, 2022
Garry is our service writer & he is the ultimate communicator. I always know what is going on with my car & haven’t had any problems with the technical men’s work. Garry is a super star! Greg is ou communicator. I always know what is going on with my car & haven’t had any problems with the technical men’s work. Garry is a super star! Greg is our salesman & he is polished, professional and certainly has an encyclopedic knowledge of Mercedes automobiles. More
by Nan O’Leary
Employees Worked With
Greg Smoke, Garry Burk
May 28, 2022
Very pleased to work with Frank Namin. He kept in touch regularly, was clear about the process and was thoughtful in presenting options for what I asked for. He kept in touch regularly, was clear about the process and was thoughtful in presenting options for what I asked for. More
by Shobhik
Employees Worked With
Frank Namin
April 30, 2022
Great staff in the service department. Highly recommend. Unfortunately, a particular individual in the showroom needs to demonstrate better customer interaction. Highly recommend. Unfortunately, a particular individual in the showroom needs to demonstrate better customer interaction. More
by SSM
Employees Worked With
Dan Moreau
April 27, 2022
I am very pleased with the service and customer service provided by Mr. Edwin Cortez. He is very professional, communicates well, and keeps me updated on the status of my vehicle. He also went to bat for m provided by Mr. Edwin Cortez. He is very professional, communicates well, and keeps me updated on the status of my vehicle. He also went to bat for me on an issue and went above and beyond to get it covered. Small things like these are what separates good service advisors like Mr. Cortez apart from others. More
by lsanes
Employees Worked With
Edwin Cortez
April 20, 2022
Vehicle serviced on time, on budget, all personnel were knowledgeable and helpful. Car returned clean, inside and out. Perfect experience! knowledgeable and helpful. Car returned clean, inside and out. Perfect experience! More
by tuesday1030
Employees Worked With
Naomi Portillo, Ben Orem
March 30, 2022
Again! Absolutely content with the service I received by Juan Castillo. A simple brake light change. I felt so satisfied. No matter the tag price. By the wa Absolutely content with the service I received by Juan Castillo. A simple brake light change. I felt so satisfied. No matter the tag price. By the way. They did not charge anything. More
by dmartsublime
Employees Worked With
Juan Castillo , Dave Bloom
March 24, 2022
This is my first Mercedes and the experience has been fantastic. Would highly recommend anyone looking to purchase or lease visit the MB of Arlington location. fantastic. Would highly recommend anyone looking to purchase or lease visit the MB of Arlington location. More
by yclark0624
Employees Worked With
Carl Durham, Alvin Daniels
