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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 887 reviews
April 27, 2022
I am very pleased with the service and customer service provided by Mr. Edwin Cortez. He is very professional, communicates well, and keeps me updated on the status of my vehicle. He also went to bat for m provided by Mr. Edwin Cortez. He is very professional, communicates well, and keeps me updated on the status of my vehicle. He also went to bat for me on an issue and went above and beyond to get it covered. Small things like these are what separates good service advisors like Mr. Cortez apart from others. More
by lsanes
Employees Worked With
Edwin Cortez
April 20, 2022
Vehicle serviced on time, on budget, all personnel were knowledgeable and helpful. Car returned clean, inside and out. Perfect experience! knowledgeable and helpful. Car returned clean, inside and out. Perfect experience! More
by tuesday1030
Employees Worked With
Naomi Portillo, Ben Orem
March 30, 2022
Again! Absolutely content with the service I received by Juan Castillo. A simple brake light change. I felt so satisfied. No matter the tag price. By the wa Absolutely content with the service I received by Juan Castillo. A simple brake light change. I felt so satisfied. No matter the tag price. By the way. They did not charge anything. More
by dmartsublime
Employees Worked With
Juan Castillo , Dave Bloom
March 24, 2022
This is my first Mercedes and the experience has been fantastic. Would highly recommend anyone looking to purchase or lease visit the MB of Arlington location. fantastic. Would highly recommend anyone looking to purchase or lease visit the MB of Arlington location. More
by yclark0624
Employees Worked With
Carl Durham, Alvin Daniels
March 22, 2022
True Professionals at this Dealership. I am pleased every time I go their. My Service Tech knows his stuff and ensures you are taken care of. I am pleased every time I go their. My Service Tech knows his stuff and ensures you are taken care of. More
by batman4life46
Employees Worked With
Edwin Cortez
March 18, 2022
I have bought or leased more than 7 Mercedez-Benz vehicles from this dealership. I don't think there's anything more I can say about how happy I am with the dealership. Regardless of turnover of pe vehicles from this dealership. I don't think there's anything more I can say about how happy I am with the dealership. Regardless of turnover of personnel, which is rare to begin with, the spirit of customer service lives on and frankly can't be beat. "The Customer First" could be the dealership's motto; it certainly is how the dealership acts. More
by Happy Customer
Employees Worked With
Juan del Castillo
