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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
887 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

March 12, 2022

Gary Burke was as efficient as ever. Work was performed as requested. Very pleased with quality of service More

by Jeffbaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Mar 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor, Gary Burk. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 11, 2022

They treated me like one would expect of an MB dealership. Service advisor High is outstanding! More

by Rdufrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Deavers, Hugh McGuire
Report | Print
Mar 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 11, 2022

Excellent service, customer friendly, dedicated to satisfying customer needs and concerns. Provided a thoroughly satisfying experience. More

by etbowens1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Mar 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 26, 2022

Thank you to Dan Monreau, my service manager and my Sales Conslutant, Clayton. I love my Mercedes! More

by dantsharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Clayton Garrett
Report | Print
Mar 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor, Dan Moreau as well as your sales consultant, Clayton Garrett. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 18, 2022

The dealership is all these things: Responsive expedient caring knowledgeable friendly informative makes you feel like you’re the only customer More

by rdelanesojourner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux, Geoff Smith
Report | Print
Feb 18, 2022 -

rdelanesojourner responded

The dealership is all these things: responsive expedient caring knowledgeable friendly informative makes you feel like you’re the only customer

Feb 19, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 17, 2022

I have been taking my Mercedes to American Service Center of 25 years. They are Al always professional and friendly at the same time. Would recommend. More

by mkedwards11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Feb 19, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 13, 2022

Daniels is very kind and responsible ,I can always find him when I need him ,even at night . More

by sheveryday
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Report | Print
Feb 15, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 07, 2022

Excellent staff, polite, caring, friendly, knowledgeable,responsive, pleasant. I would never take my car to any other dealer More

by huma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Dave Smith, Dave Bloom
Report | Print
Feb 08, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 01, 2022

Excellent service experience. Consistent positive experience. Prompt and professional. Always a pleasure dealing with Dan Moreau and David Smith. Best Mercedes service department in Virginia. More

by Lovecars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Dave Smith
Report | Print
Feb 01, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor, Dan Moreau as well as our Service Director, Dave Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 20, 2022

Always top notch and detailed service. Loaner cars a real advantage for this dealer. Makes a difference More

by rebecca g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Jan 21, 2022 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Rebecca -Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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