
Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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I purchased my vehicle by cash on November 12, 2021 and got temporary 30 day tags. I started calling the dealership about 24 days after purchasing of my vehicle to inquire about status of my tags and title got temporary 30 day tags. I started calling the dealership about 24 days after purchasing of my vehicle to inquire about status of my tags and title. I left at least four voice mails for Michael in the finance office and he NEVER returned any of my phone calls. My salesperson assured me that everything is fine and I will have my tags on time. On Friday December 10th, 2021 I found out that they have not done anything about my tags and title. I was told that they will work on it after my check clears the bank while my check had already cleared the bank two weeks ago. My temporary tags expired yesterday and I can not drive my car. I was promised that I will have my tags today but nobody is responding to me. I have never ever seen a dealership in such a disarray and incompetence. I do NOT recommend this dealership. More
Great service as always! I highly recommend the service Great service as always! I highly recommend the service center and Dan to any fellow Mercedes owners. Great service as always! I highly recommend the service center and Dan to any fellow Mercedes owners. More