Mercedes-Benz of Arlington an American Service Center Company

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for the wonderful 5-star review! We’re glad to hear that your warranty repairs were handled quickly and to your satisfaction. It’s great to know Ray, Dave Smith, and Dave Bloom all made your visit smooth and stress-free, and that the courtesy vehicle helped keep you on the road in the meantime. We truly appreciate your trust in Mercedes-Benz of Arlington and look forward to serving you again. Mike Fisher Mercedes-Benz of Arlington 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for the kind words and the perfect score! We're glad to hear you had an excellent experience and that our team kept you well-informed throughout the repair process. Clear communication and great service are what we strive for, and it's wonderful to know we delivered on both. We truly appreciate your support and look forward to seeing you again down the road! Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your kind words, Ms. Lomax! We're thrilled to hear that working with Paul has made such a positive impact on your experience. He's a valued member of our team, and we're grateful for your continued loyalty. We truly appreciate your business and look forward to serving you again in the future. Best Regards, Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Good morning, Bernardo. Thank you so much for your kind words and for choosing Mercedes-Benz of Arlington! We’re thrilled to hear that your purchase experience was a great one, and that our entire team—your sales representative, sales manager, and finance manager—provided you with the professional service and attention you deserve. We're especially glad to know everything was set up just right on your new GLC 300 4MATIC. Your satisfaction means a lot to us, and it was truly our pleasure to assist you. Enjoy every mile in your new Mercedes-Benz, and please don’t hesitate to reach out if we can be of service in the future! Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for your kind words! We’re truly honored to hear that you’ve had the a great experience with our service team here at Mercedes-Benz of Arlington. It means a lot to know you’ve continued to trust us with your vehicle over the past year. We look forward to working with you in the future and will always do our best to deliver the exceptional service you deserve. Thanks again for being a valued part of our Mercedes-Benz family! Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Randy, thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Omar took such good care of you. He’s a valued member of our team, and we’ll be sure to pass along your compliments. We truly appreciate the opportunity to earn your business and look forward to welcoming you back whenever you need us. Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for your thoughtful feedback. We're truly honored by your kind words and so pleased to hear that you consistently receive the level service we strive to provide at Mercedes-Benz of Arlington. We know that our customers have high expectations, and it means a great deal to hear that our staff, service, and facilities continue to earn your confidence. I'll be sure to pass along your special mention to Garry Burk—he’ll be thrilled to know that his efforts are making such a positive impact. Thank you again for your continued support. We’re grateful for your trust and look forward to serving you for many years to come. Warm regards, Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for the kind words! We're all smiles after reading your review. It's always a pleasure to hear about our guests’ experiences, and we truly appreciate you choosing to service your Mercedes with us. I’ll be sure to share your feedback with Hugh and our Service Management team—they’ll be thrilled to hear it. Thanks again for taking the time to share your experience, and we look forward to assisting you again down the road. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for taking the time to provide feedback about your experience with our service department, and thank you for servicing your vehicle here. While we appreciate the 5 star rating, you raise a good part regarding the clarity and transparency of the invoice. I'll be sure to discuss this with the service managers. Fell free to reach out with any additional information, and we'll be happy to answer any questions you have. Best regards, Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

We are all smiles after reading your review! We love hearing about our guests’ experiences, so thank you for sharing yours. I’ll be sure to share your comments with our Managers. Thanks for taking the time to tell everyone about your experience, and we look forward to assisting you again down the road. Mike Fisher, Business Development Center Manager, 703-284-2575