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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.9
848 Reviews
Call Dealership (703) 525-2100
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585 North Glebe Road

Arlington, VA

22203

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Showing 848 reviews

March 12, 2024

I recently received service on my vehicle. The staff was professional and friendly. I received my SUV back in a timely manner. More

by GL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
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Mar 13, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good Morning, and thank you for letting us and the community know about your experience with us! We’ve been a part of this community for over 85 years and it’s great to hear we met our goal of providing great customer service. Let us know if you have any questions or if we can be of further assistance. We hope to see you again soon. Mike Fisher, Business Development Center Man-ager, 703-284-2575

Helpful
February 27, 2024

One of the reasons I moved back to Arlington was proximity to the AMC dealer. I have had three vehicles with them. Very satisfied! More

by jayare303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
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Feb 28, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

We appreciate your positive feedback and 5-star rating. Putting the needs of our customers first is our main priority so I'm pleased to hear that your experience with us over the years has been so positive. We value your business and hope to work with you again in the future when your car requires some TLC. Don’t hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center manager, 703-284-2575.

Helpful
February 25, 2024

A amazing buying experience. Everything was delivered as promised and we ended up with a fantastic deal on the car we were searching for. Both Emmanuel and Mike exuded a level of More

by jja987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Papadopoulos, Emmanuel Sturley
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Feb 26, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

We are all smiles after reading your review! We love hearing about our guests’ having positive experiences like yours, so thank you for sharing yours and for purchasing your Mercedes from us. I’ll be sure to share your comments with Emmanuel and Mike as well as the Sales Managers. Thanks for taking the time to tell everyone about your experience, and we look forward to assisting you again down the road. Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
February 18, 2024

Purchased a 2023 GLC300 May 2023 from Larry Stringfield. This was the third vehicle we purchased from him and it went very smoothly. He is very professional, does not play games or waste your time. He ge More

by ralawren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Stringfield
Report | Print
Feb 18, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for taking the time to write such a wonderful review. We really appreciate it! I’ll make sure we convey the message to Larry and our Sales Manager! They will be delighted to hear your feedback. We look forward to working with you again when your vehicle is ready for a little TLC! Have a great day, and thanks again for the review. Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
February 17, 2024

Always great customer service. I have always enjoyed owning a Mercedes and have had good experience with both sales and service at MB of Arlington. More

by Jim A
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Namin
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Feb 18, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

We always enjoy hearing what our customers have to say, Jim! We’re glad we could be of service and appreciate the kind words. We look forward to working with you again, and feel free to reach out if there is anything you need! Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
February 11, 2024

Been a customer at AMC over twenty years. If that is not sufficient satisfactory testimony, what more could I say. More

by No thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Hugh McGuire, Dave Smith
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Feb 11, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Wow! Thank you so much for the positive feedback! The entire Mercedes-Benz of Arlington Team appreciates your loyalty and hope to see you again soon! Please feel free to reach out if you have any questions or if we can be of service. Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
January 26, 2024

Hugh is terrific. Great service. Very professional and courteous. Would recommend Them. And will take back again. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jan 26, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for taking the time to review and rate us, Katheen! We're glad that Hugh was so helpful, and it is our pleasure to be of assistance. We look forward to working with you again and please let us know if you have any questions or if we can be of any assistance. Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
January 19, 2024

The experience was smooth. Was assisted by JT and Antonio. Antonio shared some great insights. More

by dealerrater.auto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tillery
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Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

.We really appreciate your review and 5-star rating, and we're glad that you had a great experience with my colleagues Antonio and JT. Providing outstanding customer service is our main priority and we are delighted to hear that we provided that for you. We hope to see you again in the future! Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
January 19, 2024

Great experience and service. Thank you Larry and Sam for all your help. Highly recommend MB of Arlington. More

by Saied Tadayon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Stringfield, Samuel Beloff
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Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi, Saied. We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that your visit to our dealership and your time with my colleagues Larry and Sam was so positive. We’re thankful for the opportunity to work with you and look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575

Helpful
January 19, 2024

The service was seamless and efficient. My vehicle was ready when promised. Everything was well done. More

by Rygregory
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. You
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Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

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