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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
884 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 884 reviews
June 15, 2021
The service team and my service advisor were very professional and really cared. Did not let me waste my money for things that didn’t need to be done. Thank you. professional and really cared. Did not let me waste my money for things that didn’t need to be done. Thank you. More
by JMerchant
Employees Worked With
Garry Burk
June 12, 2021
Mr. Garrett worked with me to get a Benz with all the features I wanted. My purchase was not in the local inventory but came directly from Germany. Mr. Garrett monitored the shipping progress and kept me features I wanted. My purchase was not in the local inventory but came directly from Germany. Mr. Garrett monitored the shipping progress and kept me informed of the delivery. He provided outstanding customer service. More
by vivecamiller
Employees Worked With
Michael Papadopoulos - 5 Stars, Clayton Garrett
June 11, 2021
Best service department I have dealt with. As always, effective, efficient, courteous, and timely. They are top notch and the best folks to deal with! effective, efficient, courteous, and timely. They are top notch and the best folks to deal with! More
by jaycee718
Employees Worked With
Dave Smith, Derek Humelsine
June 04, 2021
M-B of Arlington the service you provided was great as always, very courteous and professional. Kept me informed about the status and the cost plus my car was clean inside and out. Keep up the good work always, very courteous and professional. Kept me informed about the status and the cost plus my car was clean inside and out. Keep up the good work More
by bellht
Employees Worked With
Hugh McGuire
May 29, 2021
Prompt, efficient service. Everything was checked that I asked to be looked at. The waiting area was comfortable, spacious and clean. I will definitely be back for all my service needs. asked to be looked at. The waiting area was comfortable, spacious and clean. I will definitely be back for all my service needs. More
by NurseLee
Employees Worked With
Brent Crow
May 29, 2021
MB of Arlington has been my dealership of choice since before, when it was named American Service Center. I've had the same Service Advisor for the past 20 years, and when I walk through the showroom, I before, when it was named American Service Center. I've had the same Service Advisor for the past 20 years, and when I walk through the showroom, I recognize many of the names on they obviously treat their people as well as they treat customers. Highly recommended! More
by Fred. Just Fred
Employees Worked With
Dan Moreau
May 28, 2021
The service they provide is very courteous and professional. They treat me as if they appreciate my business. There was no question too difficult to answer. professional. They treat me as if they appreciate my business. There was no question too difficult to answer. More
by mlc_2001
Employees Worked With
Dan Moreau
May 24, 2021
I had an outstanding experience.As a woman, that is not I had an outstanding experience. As a woman, that is not always been the case in car dealerships but this dealership is an exception and I would re I had an outstanding experience. As a woman, that is not always been the case in car dealerships but this dealership is an exception and I would recommend it to anyone looking for Mercedes-Benz. I chose to order my car and worked with Marcus and Ralph. Both made me feel very special and cared about. I received regular emails letting me know the status of my car and when I arrived it was perfect. The friendliness I experienced done ordering the car continued on the day of delivery. Mike handled the paperwork for the transaction and made sure I understood everything and it was a very efficient and quick process. Jeff was fantastic and knows the car very well and how to explain all the options and Paul was extremely helpful three days later when a special order accessory that I had selected came in. He installed it very quickly when i came back. I can’t say enough about this dealership and I would encourage anyone reading this to do business with this dealership. More
by Choose wisely
Employees Worked With
Marcus Mignogna, Garry Burk, Paul Tchong
