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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
887 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

July 07, 2021

Staff was very welcoming and courteous. Provided update on vehicle while I waited and washed my vehicle with me asking. Service was provided within the estimated timeframe. More

by wandaarturo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith
Jul 07, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 06, 2021

Alvin Daniels is an amazing salesman. He made purchasing a new car seamless. I appreciate his attention to detail and his honesty during the entire process. More

by rubyhill403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Jul 07, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 03, 2021

Mercedes-Benz of Arlington is absolutely the best. I’ve been coming to this location for years for maintenance service, but this was my first time purchasing. My experience couldn’t have been more pleasan More

by Nicole F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Papadopoulos, Edwin Cortez, Alvin Daniels
Jul 07, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Nicole -Thanks for your 5 star rating and kind words toward our dealership as well as our Sales Consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

June 25, 2021

I am satisy with the work and service provided by Hugh McGuire. More

by dk51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jun 26, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor, Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

June 22, 2021

The Collision Dept. did an outstanding repair job on my car and I would recommend the dept. to my friends. More

by joemarge
Recommend Dealer
Yes
Employees Worked With
Natalia Galdames
Jun 23, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

June 15, 2021

The service team and my service advisor were very professional and really cared. Did not let me waste my money for things that didn’t need to be done. Thank you. More

by JMerchant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jun 16, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our Service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 12, 2021

Mr. Garrett worked with me to get a Benz with all the features I wanted. My purchase was not in the local inventory but came directly from Germany. Mr. Garrett monitored the shipping progress and kept me More

by vivecamiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Papadopoulos - 5 Stars, Clayton Garrett
Jun 14, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Clayton Garrett. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 11, 2021

Best service department I have dealt with. As always, effective, efficient, courteous, and timely. They are top notch and the best folks to deal with! More

by jaycee718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Derek Humelsine
Jun 12, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 04, 2021

M-B of Arlington the service you provided was great as always, very courteous and professional. Kept me informed about the status and the cost plus my car was clean inside and out. Keep up the good work More

by bellht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jun 08, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 29, 2021

Prompt, efficient service. Everything was checked that I asked to be looked at. The waiting area was comfortable, spacious and clean. I will definitely be back for all my service needs. More

by NurseLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Crow
May 29, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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