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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
884 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 884 reviews
May 21, 2021
A wonderful experience. My wife and I have bought at least seven car from Greg Smoak and ASC. Doing business with your store has always been a pleasure and we look forward to the future. My latest purc least seven car from Greg Smoak and ASC. Doing business with your store has always been a pleasure and we look forward to the future. My latest purchase, a 350 sedan, is wonderful though a bit complicated. Till next time Bill Regardie More
by Warhimself
Employees Worked With
Greg Smoak, Garry Burk
May 09, 2021
The best experiences since my purchase. The entire team has a been very helpful and friendly. The loaner group get you going with humor to add to the experience. has a been very helpful and friendly. The loaner group get you going with humor to add to the experience. More
by michael
Employees Worked With
Hugh McGuire
May 07, 2021
Geoff was great. He took his time and thoroughly explained everything to me regarding my warrenty. Always has a positive attitude and ready to answer any of my questions. Great guy! explained everything to me regarding my warrenty. Always has a positive attitude and ready to answer any of my questions. Great guy! More
by ringramjr1970
Employees Worked With
Geoff Smith
April 17, 2021
The skilled and appropriate attention of detail to the customer’s concerns were apparent in the process of this purchase. I was very appreciative of the sales person trying to assist in making this sales customer’s concerns were apparent in the process of this purchase. I was very appreciative of the sales person trying to assist in making this sales process less stressful. Alvin Daniels is an outstanding salesman. More
by alice_lockett
Employees Worked With
Dave Smith, Alvin Daniels
April 16, 2021
My service service provider does a great professional job. Dan always greets me with familiarity with me and understands the investments that his customers have made in thier vechicles. job. Dan always greets me with familiarity with me and understands the investments that his customers have made in thier vechicles. More
by Donald
Employees Worked With
Dan Moreau
April 15, 2021
Appreciate the new features to be able to see through my phone the results of my service visit and explanations for any recommended actions. Also like the ability to make the payment through my phone. phone the results of my service visit and explanations for any recommended actions. Also like the ability to make the payment through my phone. More
by J8park
Employees Worked With
Dan Moreau
April 10, 2021
I have been coming to this dealership for years now. They always do a good job and are customer service focused. I always feel comfortable coming to them concerning my service needs. always do a good job and are customer service focused. I always feel comfortable coming to them concerning my service needs. More
by MercedesLover
Employees Worked With
Dan Moreau
April 08, 2021
I am giving Jerome Tillery a 5 star rating for hanging in there with us as we tried to close the deal. I also give Antonio Cornacchia a Five for making the financing simple. Both are pleasant and reflect wel there with us as we tried to close the deal. I also give Antonio Cornacchia a Five for making the financing simple. Both are pleasant and reflect well on the dealership, we really enjoyed working with both. I can't say the same for the CPO manager, it seems that he wouldn't budge on his number and my son ultimately had to visit with the GM, Mr. Mastantuono to close the deal. More
by RJ Snows
Employees Worked With
JT Tillery
April 05, 2021
Have used this dealership for years for both purchases and for service. I would recommend them 100% for service especially. But if you have a special order vehicle they do a great service and delivery for and for service. I would recommend them 100% for service especially. But if you have a special order vehicle they do a great service and delivery for that as well. More
by gman3030
Employees Worked With
Azzam Altahir, Edwin Cortez, Natalia Galdames
April 04, 2021
Joe Popperwell did an excellent job of helping me get into my new Mercedes. He knows his stuff and works very hard at meeting customers’ needs. I will be back. Thanks Joe! into my new Mercedes. He knows his stuff and works very hard at meeting customers’ needs. I will be back. Thanks Joe! More
by JimRacic
Employees Worked With
Mike Papadoplous, Edwin Cortez, Joe Popperwell, Kevin Dean
