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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
887 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

May 29, 2021

MB of Arlington has been my dealership of choice since before, when it was named American Service Center. I've had the same Service Advisor for the past 20 years, and when I walk through the showroom, I More

by Fred. Just Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jun 08, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Fred- Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 28, 2021

The service they provide is very courteous and professional. They treat me as if they appreciate my business. There was no question too difficult to answer. More

by mlc_2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
May 29, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 24, 2021

I had an outstanding experience.As a woman, that is not I had an outstanding experience. As a woman, that is not always been the case in car dealerships but this dealership is an exception and I would re More

by Choose wisely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mignogna, Garry Burk, Paul Tchong
May 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership including our GM, Ralph Mastantuono, Sales Manager, Marcus Mignogna, Sales Consultant, Paul Tchong and our Product concierge, Jeff Deavers. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 21, 2021

A wonderful experience. My wife and I have bought at least seven car from Greg Smoak and ASC. Doing business with your store has always been a pleasure and we look forward to the future. My latest purc More

by Warhimself
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Garry Burk
May 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Bill - Thanks for your review and kind words toward your sales consultant, Greg Smoak. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 09, 2021

The best experiences since my purchase. The entire team has a been very helpful and friendly. The loaner group get you going with humor to add to the experience. More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
May 11, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Michael- Thanks for your 5 star review and kind words toward our dealership from sales to service. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 07, 2021

Geoff was great. He took his time and thoroughly explained everything to me regarding my warrenty. Always has a positive attitude and ready to answer any of my questions. Great guy! More

by ringramjr1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
May 11, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor, Geoff Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 17, 2021

The skilled and appropriate attention of detail to the customer’s concerns were apparent in the process of this purchase. I was very appreciative of the sales person trying to assist in making this sales More

by alice_lockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Alvin Daniels
May 11, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Lockett- Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 16, 2021

My service service provider does a great professional job. Dan always greets me with familiarity with me and understands the investments that his customers have made in thier vechicles. More

by Donald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
May 11, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Donald- Thanks for your 5 star review and kind words toward your service advisor, Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 15, 2021

Appreciate the new features to be able to see through my phone the results of my service visit and explanations for any recommended actions. Also like the ability to make the payment through my phone. More

by J8park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 16, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and we are glad you are enjoying the new features. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 10, 2021

I have been coming to this dealership for years now. They always do a good job and are customer service focused. I always feel comfortable coming to them concerning my service needs. More

by MercedesLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 13, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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