
Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
Filter Reviews by Keyword
By Type
Showing 887 reviews
I am giving Jerome Tillery a 5 star rating for hanging in there with us as we tried to close the deal. I also give Antonio Cornacchia a Five for making the financing simple. Both are pleasant and reflect wel there with us as we tried to close the deal. I also give Antonio Cornacchia a Five for making the financing simple. Both are pleasant and reflect well on the dealership, we really enjoyed working with both. I can't say the same for the CPO manager, it seems that he wouldn't budge on his number and my son ultimately had to visit with the GM, Mr. Mastantuono to close the deal. More
Have used this dealership for years for both purchases and for service. I would recommend them 100% for service especially. But if you have a special order vehicle they do a great service and delivery for and for service. I would recommend them 100% for service especially. But if you have a special order vehicle they do a great service and delivery for that as well. More
Joe Popperwell did an excellent job of helping me get into my new Mercedes. He knows his stuff and works very hard at meeting customers’ needs. I will be back. Thanks Joe! into my new Mercedes. He knows his stuff and works very hard at meeting customers’ needs. I will be back. Thanks Joe! More
Everything about MB Arlington is what is expected of a Mercedes-Benz dealership. Geoff Smith, our service advisor, and the rest of the Service Department are first-class. We recommend MB Arlington to an Mercedes-Benz dealership. Geoff Smith, our service advisor, and the rest of the Service Department are first-class. We recommend MB Arlington to anyone looking for a quality-first dealership. More
My experience overall was great! Everyone was very helpful and patient during the process. I would definitely return to this dealership in the future and recommend it to others helpful and patient during the process. I would definitely return to this dealership in the future and recommend it to others More
Garry Burk provided me with excellent service. My car was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. More
Bill and Dan, my Service reps, are awesome, they know their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great More
BEWARE BUYING CPO at MB of Arlington. Used car sales BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on p BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on price even after an accident was confirmed. AutoCheck showed the car was in an accident, but Robert Luu was not willing to look into it and insisted the car was never in an accident based on the CarFax. I bought the AutoCheck report myself showing an accident referencing a police report and the accident also showed up on the CarFax later. No acknowledgement or apologies provided for the misinformation. Everything mentioned above documented in emails and texts. I'm also considering buying new but will not be giving any business to this dealership. More
The dealership is always clean and well organized. The staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with Dave Smith and Geoff Smith since my first MB in 98. These two have been the same with me at anytime I call or come in. They give GRADE A service. More