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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
884 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 884 reviews
April 02, 2021
Everything about MB Arlington is what is expected of a Mercedes-Benz dealership. Geoff Smith, our service advisor, and the rest of the Service Department are first-class. We recommend MB Arlington to an Mercedes-Benz dealership. Geoff Smith, our service advisor, and the rest of the Service Department are first-class. We recommend MB Arlington to anyone looking for a quality-first dealership. More
by PS
Employees Worked With
Geoff Smith
March 24, 2021
My experience overall was great! Everyone was very helpful and patient during the process. I would definitely return to this dealership in the future and recommend it to others helpful and patient during the process. I would definitely return to this dealership in the future and recommend it to others More
by Laqua03
Employees Worked With
Marcus Mignogna, Shelton Debraux, Hugh McGuire, Natalia Galdames, Brent Crow, Alvin Daniels
March 24, 2021
Garry Burk provided me with excellent service. My car was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. More
by ronaldschaaf1000
Employees Worked With
Garry Burk
March 21, 2021
Bill and Dan, my Service reps, are awesome, they know their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great More
by Nvpm51
Employees Worked With
Bill Detwiler, Dan Moreau
February 24, 2021
BEWARE BUYING CPO at MB of Arlington. Used car sales BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on p BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on price even after an accident was confirmed. AutoCheck showed the car was in an accident, but Robert Luu was not willing to look into it and insisted the car was never in an accident based on the CarFax. I bought the AutoCheck report myself showing an accident referencing a police report and the accident also showed up on the CarFax later. No acknowledgement or apologies provided for the misinformation. Everything mentioned above documented in emails and texts. I'm also considering buying new but will not be giving any business to this dealership. More
by dcguy
Employees Worked With
Mike Fisher, JT Tillery, Robert Luu
February 16, 2021
The dealership is always clean and well organized. The staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with Dave Smith and Geoff Smith since my first MB in 98. These two have been the same with me at anytime I call or come in. They give GRADE A service. More
by K Love
Employees Worked With
Dave Smith, Geoff Smith
February 13, 2021
Alvin Daniels was a pleasure to do business with. Highly recommend him. He was eager to help and always very responsive. He also followed up. recommend him. He was eager to help and always very responsive. He also followed up. More
by Mike and Paula
Employees Worked With
Alvin Daniels
February 13, 2021
professional all the way but I expected no less than that. Kathryn Walker was great to work with. My only complaint is the batteries on the remote need replacement already. Silly that they weren't repla that. Kathryn Walker was great to work with. My only complaint is the batteries on the remote need replacement already. Silly that they weren't replaced before the sale. But if that is my only complaint, I am good. More
by sscott
Employees Worked With
Kathy Walker
