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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
887 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

April 08, 2021

I am giving Jerome Tillery a 5 star rating for hanging in there with us as we tried to close the deal. I also give Antonio Cornacchia a Five for making the financing simple. Both are pleasant and reflect wel More

by RJ Snows
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tillery
Apr 13, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi RJ- Thanks for your 5 star review and kind words toward your sales consultant Jerome Tillery and our Finance Manager Antonio Cornacchia. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 05, 2021

Have used this dealership for years for both purchases and for service. I would recommend them 100% for service especially. But if you have a special order vehicle they do a great service and delivery for More

by gman3030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Edwin Cortez, Natalia Galdames
Apr 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 04, 2021

Joe Popperwell did an excellent job of helping me get into my new Mercedes. He knows his stuff and works very hard at meeting customers’ needs. I will be back. Thanks Joe! More

by JimRacic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papadoplous, Edwin Cortez, Joe Popperwell, Kevin Dean
Apr 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Racic-Thanks for your 5 star review and kind words toward your Sales Consultant, Joe Popperwell. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 03, 2021

I got what I want exactly, the staff were very helpful, nice and professional , I am so happy that I choose the dealer in Arlington . More

by Houida111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Apr 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 02, 2021

Everything about MB Arlington is what is expected of a Mercedes-Benz dealership. Geoff Smith, our service advisor, and the rest of the Service Department are first-class. We recommend MB Arlington to an More

by PS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
Apr 03, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Geoff Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 24, 2021

My experience overall was great! Everyone was very helpful and patient during the process. I would definitely return to this dealership in the future and recommend it to others More

by Laqua03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Mignogna, Shelton Debraux, Hugh McGuire, Natalia Galdames, Brent Crow, Alvin Daniels
Mar 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 24, 2021

Garry Burk provided me with excellent service. My car was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. More

by ronaldschaaf1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Mar 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Schaaf -Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Garry Burk. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 21, 2021

Bill and Dan, my Service reps, are awesome, they know their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great More

by Nvpm51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Detwiler, Dan Moreau
Mar 22, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department including Bill and Dan. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 24, 2021

BEWARE BUYING CPO at MB of Arlington. Used car sales BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on p More

by dcguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fisher, JT Tillery, Robert Luu
Feb 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

We do appreciate your feedback and we truly apologize for your experience at our dealership. We are a family owned business for over 80 years and our main goal is to take care of the customer and we did not meet that standard. We will be sure to use this as a training opportunity and I hope you will not hold this one anomally against our dealership. However, we do understand and respect your decision. If you would like to discuss further with our GM, please contact Ralph Mastantuono at 703.525.2100. Thanks Brian Ackman, BDC Manager (703) 284-2553.

February 16, 2021

The dealership is always clean and well organized. The staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with More

by K Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Geoff Smith
Feb 17, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership as well as Geoff Smith and Dave Smith in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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