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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 882 reviews
January 22, 2021
Great experience with this service center. The customer care I received was excellent. The work was done quickly and I was pleasantly surprised with the final cost of my visit that day. care I received was excellent. The work was done quickly and I was pleasantly surprised with the final cost of my visit that day. More
by adriennemb65
Employees Worked With
Dan Moreau
January 07, 2021
Excellent experience, will return to the dealership again and again. The ease and care taken was next to none. I highly recommend Mercedes Benz Arlington. and again. The ease and care taken was next to none. I highly recommend Mercedes Benz Arlington. More
by Car-Driver
Employees Worked With
Shelton Debraux, Azzam Altahir, Luke Berhanu, Alvin Daniels
January 06, 2021
Since first dealing with them years ago, I have had nothing but top shelf treatment. Every employee is superb at delivering the utmost in customer service and satisfaction. nothing but top shelf treatment. Every employee is superb at delivering the utmost in customer service and satisfaction. More
by Jaywest
Employees Worked With
Azzam Altahir, Natalia Galdames, Derek Humelsine
December 22, 2020
This review is about my resent service at this locations. Despite of some minor human errors my car went trought, Derek Humelsine from the service department went above and beyond to make sure I was comple Despite of some minor human errors my car went trought, Derek Humelsine from the service department went above and beyond to make sure I was completely satisfied. I some times not and easy person.. but communication and most importantly professionalism is what impressed me the most about him. Every time I brought the car to service it was always well welcome with care and admired. I amd hightly considering bringing my vehicle to MB of Arlington for the next services. Thank you Derek. More
by Luis_Garcia
Employees Worked With
Derek Humelsine
December 19, 2020
Dan Moreau always does an excellent job. He is a credit to your dealership. EMBRACE responded quickly to my call for a dead battery--the technician from he dealership jump started my car and followed me to your dealership. EMBRACE responded quickly to my call for a dead battery--the technician from he dealership jump started my car and followed me to your dealership. Excellent service. More
by sjkjoed
Employees Worked With
Dan Moreau
December 15, 2020
Just another dealership selling cars nothing to hang my hat on, however, the sale person was the reason I brought the car with his knowledge of the car and how he made me feel at ease. hat on, however, the sale person was the reason I brought the car with his knowledge of the car and how he made me feel at ease. More
by thgray2
Employees Worked With
Alvin Daniels
December 09, 2020
Awesome Service. Great knowledge of products. Great Courtesy. Awesome following up after the sale and teaching of Technology features. I will definitely recommend Shelton to friends and family. Courtesy. Awesome following up after the sale and teaching of Technology features. I will definitely recommend Shelton to friends and family. More
by roydavis1230
Employees Worked With
Shelton Debraux
December 04, 2020
Mercedes-Benz Arlington service is very professional, efficient, transparent from induction to pickup, and thorough. I've been going to them since I bought my 2014 E550 4Matic, which remains in perfect c efficient, transparent from induction to pickup, and thorough. I've been going to them since I bought my 2014 E550 4Matic, which remains in perfect condition. More
by E550wahoo
Employees Worked With
Greg Smoak, Dan Moreau, Mark Williams, Natalia Galdames
November 12, 2020
My a1 service along with 2 recalls were completed here. They also gave me good discount on a tire that had slow leaks. I will go back there for future servicing. They also gave me good discount on a tire that had slow leaks. I will go back there for future servicing. More
by Frokib
Employees Worked With
Bill Detwiler.
