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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

February 06, 2021

The staff is very friendly and helpful. Made the ordering and purchase process straight forward and easy without hidden issues. I recommend this dealership. Mike Popadopoulos made the finance process smooth More

by CZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Feb 08, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as our Finance Manager, Mike Papadopoulos. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 06, 2021

Alvin Daniels delivered the best buying experience ever! I am a customer for life. His attention to what we needed and the advocacy over a couple visits and his concern for our experience was true More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Feb 08, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Kevin -Thanks for your 5 star review and kind words toward our dealership as well as our Sales Consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 22, 2021

Great experience with this service center. The customer care I received was excellent. The work was done quickly and I was pleasantly surprised with the final cost of my visit that day. More

by adriennemb65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jan 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our Service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 07, 2021

Excellent experience, will return to the dealership again and again. The ease and care taken was next to none. I highly recommend Mercedes Benz Arlington. More

by Car-Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux, Azzam Altahir, Luke Berhanu, Alvin Daniels
Jan 07, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 06, 2021

Since first dealing with them years ago, I have had nothing but top shelf treatment. Every employee is superb at delivering the utmost in customer service and satisfaction. More

by Jaywest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Natalia Galdames, Derek Humelsine
Jan 07, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 22, 2020

This review is about my resent service at this locations. Despite of some minor human errors my car went trought, Derek Humelsine from the service department went above and beyond to make sure I was comple More

by Luis_Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Jan 04, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor Derek Humelsine. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 19, 2020

Dan Moreau always does an excellent job. He is a credit to your dealership. EMBRACE responded quickly to my call for a dead battery--the technician from he dealership jump started my car and followed me More

by sjkjoed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jan 04, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 15, 2020

Just another dealership selling cars nothing to hang my hat on, however, the sale person was the reason I brought the car with his knowledge of the car and how he made me feel at ease. More

by thgray2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Dec 16, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 09, 2020

Awesome Service. Great knowledge of products. Great Courtesy. Awesome following up after the sale and teaching of Technology features. I will definitely recommend Shelton to friends and family. More

by roydavis1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Dec 10, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Shelton Debraux. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 04, 2020

Mercedes-Benz Arlington service is very professional, efficient, transparent from induction to pickup, and thorough. I've been going to them since I bought my 2014 E550 4Matic, which remains in perfect c More

by E550wahoo
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Dan Moreau, Mark Williams, Natalia Galdames
Dec 05, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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