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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
887 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

December 15, 2020

Just another dealership selling cars nothing to hang my hat on, however, the sale person was the reason I brought the car with his knowledge of the car and how he made me feel at ease. More

by thgray2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Dec 16, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 09, 2020

Awesome Service. Great knowledge of products. Great Courtesy. Awesome following up after the sale and teaching of Technology features. I will definitely recommend Shelton to friends and family. More

by roydavis1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Dec 10, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant, Shelton Debraux. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 04, 2020

Mercedes-Benz Arlington service is very professional, efficient, transparent from induction to pickup, and thorough. I've been going to them since I bought my 2014 E550 4Matic, which remains in perfect c More

by E550wahoo
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Dan Moreau, Mark Williams, Natalia Galdames
Dec 05, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 04, 2020

I do not have 25 words to add. Dan Moreau is great. But, I would have preferred that the work was done the same day. More

by BF Kahlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Dec 05, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward your service advisor Dan Moreau. We apologize that the service took longer than expected. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 12, 2020

My a1 service along with 2 recalls were completed here. They also gave me good discount on a tire that had slow leaks. I will go back there for future servicing. More

by Frokib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Detwiler.
Nov 13, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 11, 2020

Excellent customer service. Mr. Frank Namin is the best! We were able to order a car with all features we wanted. Price offered was reasonable as well. More

by jmoore32310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Namin
Nov 12, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your Sales Consultant, Frank Namin as we are very proud to have Frank on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 05, 2020

I had a nice experience at Mercedes arlington, Alvin was great and helped me find exactly what I needed. Thank you all so much. I’m a happy customer. More

by Zbh236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Nov 06, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 30, 2020

I'm pleased with the service rendered by Mercedes of Arlington. The customer service was great from drop off to picking up my car. I was kept updated throughout the service period. Thanks More

by carham05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Nov 03, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 29, 2020

Thank you for providing another excellent service. I do appreciate the quick responses to my questions and prompt and timely repair. I have now become accustomed to your service team’s quality of care and More

by EFTurnage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Brent Crow
Nov 03, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 22, 2020

Easy transaction. Great service. Frank was very attentive and knowledgeable. I’ve never had a faster transaction for a new car. Love my new 2021 AMG! More

by Darlene.bullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Namin
Oct 24, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Bullock-Thanks for your 5 star review and kind words toward your Sales Consultant, Frank Namin. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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