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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

July 19, 2020

I really enjoyed the whole experience of buying the car from the Mercedes dealership. The service was considerate fast and found the car I was looking for. Great job! More

by Binhmood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Jul 20, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 19, 2020

Outstanding service The service was excellent and the repair was done on time as promised. Look forward for the next service. Treated with courtesy and I was welcomed. More

by tsa435
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jul 20, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 17, 2020

Reliably good service Appreciate the reliably good service and customer treatment at MB of Arlington. Clean service lane, attentive porters and knowledgeable advisors. Good More

by Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Jul 18, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 08, 2020

Purchased a car. We were very pleased with the service of the dealership. Mr. Ackman was very attentive, and Joe Popperwell was a great help in the selection of the ca More

by sofia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ackman, Joe Popperwell
Jul 09, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Sofia-Thanks for your 5 star review as it was my pleasure to assist you. You are very accurate on your kind words toward Joe Popperwell as we are very proud to have him on our Team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 04, 2020

I was satisfied with your service. Derek Hummelsine was very helpful and a pleasure to work with. I come to this location even though i'm much closer to HBL Tyson. I return b/c of your service team. More

by Sheron500sharon
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Jul 06, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Derek Humelsine in our service department as we are proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 02, 2020

One minor thing. Right front tire pressure monitor "sometimes" says "missing". Was working when I left but came back on before I got home. Hard to fix a intermittent More

by cparrish14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Tillery, Dan Moreau
Jul 03, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Lindner-Thanks for your 5 star review and feedback. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 02, 2020

Honest and prompt service! Professionalism at its best. Kevin was extremely accommodating and courteous when discussing the options for the service of my vehicle. The service staff was also very polite a More

by bwilmore57
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Jul 03, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service staff as well as your service advisor, Kevin Dean. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 20, 2020

I was very pleased with the sales team hard work on getting my new lease. I will recommend Mercedes Benz of Arlington to friends and family. More

by Lucky Nwankwo
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Jun 22, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Lucky-Thanks for your 5 star review and kind words toward our dealership as well as your sales consultant, Shelton Debraux. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 16, 2020

Hugh is my service advisor and he's been great 👍 helping me out with my car needs I really appreciate all the help thank you! More

by m3tky73
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jun 22, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 03, 2020

Excellent pick-up service I was pleased that this dealership offered to send an attendant to my house to pick up my car, take it to the dealership for a tire replacement, and r More

by Emassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Jun 04, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. As a family owned business for over 80 years, the health and safety of our employees, our customers and our local community is our number one priority. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553  

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