Mercedes-Benz of Arlington an American Service Center Company

I was very pleased with the sales team hard work on getting my new lease. I will recommend Mercedes Benz of Arlington to friends and family. getting my new lease. I will recommend Mercedes Benz of Arlington to friends and family. More

Hugh is my service advisor and he's been great 👍 helping me out with my car needs I really appreciate all the help thank you! me out with my car needs I really appreciate all the help thank you! More

Excellent pick-up service I was pleased that this dealership offered to send an attendant to my house to pick up my car, take it to the dealership for a tire replacement, and r I was pleased that this dealership offered to send an attendant to my house to pick up my car, take it to the dealership for a tire replacement, and return it to my house - all in the same day! This is excellent customer service. Thank you! More

Excellent and caring job by Service Manager Marc Williams and his team. A+ service. Please keep up the great work you guys do. Please stay safe and his team. A+ service. Please keep up the great work you guys do. Please stay safe More

Excellent, Excedllent Excellent service advisor and all work was done very timely. My car was clean. Excellent staff. All of the facilities were clean. We enjoyed the show Excellent service advisor and all work was done very timely. My car was clean. Excellent staff. All of the facilities were clean. We enjoyed the show room while we was waiting for our vehicle. Again thank you for your service.. More

Recall service Attentive and Excellent service from the attendants to the car rental representative to the service manager. This is why I choose this location for m Attentive and Excellent service from the attendants to the car rental representative to the service manager. This is why I choose this location for my car service. More

dependable, helpful, In 1994 I moved from a Mercedes dealership to your dealership due to poor service. I made several inquiries looking for a highly competent individual In 1994 I moved from a Mercedes dealership to your dealership due to poor service. I made several inquiries looking for a highly competent individual. The name, Hugh McQuire came up several times and I have been very satisfied working with him. I purchased a previously owned car in 2005 and again in 2018 because of the trustworthiness of Mr. McQuire. More

Very professional I have worked with Hugh McGuire since I purchased my 2011 vehicle in 2010. Hugh is very professional and has also recommended the right "treatment" f I have worked with Hugh McGuire since I purchased my 2011 vehicle in 2010. Hugh is very professional and has also recommended the right "treatment" for my GLK. More

Outstanding sales and service! I have worked with Dave until he was promoted and now Hugh as the service manager for all the Benz I have owned. They are both outstanding, explain th I have worked with Dave until he was promoted and now Hugh as the service manager for all the Benz I have owned. They are both outstanding, explain things clearly, and are very helpful. While there is a Benz dealer and service center closer to my house, I continue to choose American Service Center because of their team and that includes Paul Tchong who I have bought all my Benz from. More

Exceptional Service I've been taking my CLK for service at Mercedes-Benz of Arlington for about 15 years now and I have been very satisfied. My most recent visit, two day I've been taking my CLK for service at Mercedes-Benz of Arlington for about 15 years now and I have been very satisfied. My most recent visit, two days ago, was typically superb. Hugh McGuire was my service advisor. He immediately found the problem as we looked for the source of coolant leak and the car was ready within a few hours. What makes my visits to this service department unusually interesting and fun is that the service department, from the technicians I've met, to my advisor and all the way to the service manager, David Smith, is staffed with real "car gurus." They not only prove repeatedly that they know just about all the possible technical issues that these cars can have, and how to fix them definitively the first time, but they are also personally interested in the cars themselves. Every visit becomes a truly fun learning experience for me, and "fun" is not a word I normally would associate with a visit to a car service center! So I unconditionally recommend the service department at Mercedes-Benz of Arlington, including the body shop, which I've also had to use on occasion. More