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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 887 reviews
March 22, 2020
Excellent Sevice Always receive exceptional service here. Specifically Gary Burke my service guy takes great care of me and my car. I highly recommend this dealership Always receive exceptional service here. Specifically Gary Burke my service guy takes great care of me and my car. I highly recommend this dealership to anyone looking for a new or used Mercedes! More
by cpap
Employees Worked With
Garry Burk
March 21, 2020
Update software Great service. Competency from all employees from service manager to delivery folks. Always treated with respect. Coffee and water welcome. Great service. Competency from all employees from service manager to delivery folks. Always treated with respect. Coffee and water welcome. Service prompt, never delays or excuses. More
by heydinga
Employees Worked With
Dave Smith, Kevin Dean
March 20, 2020
Great service Professional team, great to work with them. Best quality of service, clean facility, friendly personnel, no wait time, deliver a great service, congra Professional team, great to work with them. Best quality of service, clean facility, friendly personnel, no wait time, deliver a great service, congratulations for work well done More
by Catalina12
Employees Worked With
Dan Moreau
March 13, 2020
Service made easy....and enjoyable This service visit was my first (A-Service and state inspection) for my year-old GLC300 4matic, which I purchased from Mercedes-Benz of Arlington. Ge This service visit was my first (A-Service and state inspection) for my year-old GLC300 4matic, which I purchased from Mercedes-Benz of Arlington. Getting an appointment that suited my schedule was a snap, thanks to my service advisor, Garry Burk! The necessary work itself was excellent. More
by William Allan Royce
Employees Worked With
Garry Burk
March 11, 2020
New purchase of vehicle Ordered a new vehicle using our go to salesman, Alvin Daniels. Ordering was easy, assembly time was reasonable and delivery was efficient. Alvin is al Ordered a new vehicle using our go to salesman, Alvin Daniels. Ordering was easy, assembly time was reasonable and delivery was efficient. Alvin is always on top of everything and make it a pleasure to do business. More
by devanmt14
Employees Worked With
Alvin Daniels
March 06, 2020
Excellent process und communication The service advisor Gary Burk was the best I have experienced in years! He's efficient and understands good and timely communication, so essential for The service advisor Gary Burk was the best I have experienced in years! He's efficient and understands good and timely communication, so essential for customers! More
by heikegramckow
Employees Worked With
Garry Burk
March 05, 2020
I recently worked with Natalie (Collision center Dept.), as referred by my friend who had his car repaired here. She provided me the great service and was very helpful. Thank you! You can be sure that you h as referred by my friend who had his car repaired here. She provided me the great service and was very helpful. Thank you! You can be sure that you have definitely gained a new loyal customer. More
by Anne
Employees Worked With
Natalia Galdames
March 03, 2020
I strongly recommend Dan Moreau as Service Advisor If I could give higher than 5 stars, I would. Dan Moreau provided me with excellent customer service. His communication was excellent, he kept me info If I could give higher than 5 stars, I would. Dan Moreau provided me with excellent customer service. His communication was excellent, he kept me informed of my car's status at every step. He is extremely trustworthy and very professional. If you are looking for honest and excellent customer service in the DC area, I strongly recommend Dan Moreau at Mercedes of Arlington. More
by Ians
Employees Worked With
Dan Moreau
March 02, 2020
Malick made my car buying experience less stressful by providing great customer service through every step of the process. He was professional, thorough and knowledgeable. providing great customer service through every step of the process. He was professional, thorough and knowledgeable. More
by youdtnome
Employees Worked With
Malick Faye
February 29, 2020
I have been a repeat customer always for S series model! ! Excellent service and knowledge and detailed attention!! Incredible follow up!! Paul Tchong is truly a top professional! You have a Gem on your team! Excellent service and knowledge and detailed attention!! Incredible follow up!! Paul Tchong is truly a top professional! You have a Gem on your team! I am sales and I treasure top professionial in any field! More
by josie Wang
Employees Worked With
Paul Tchong
