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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 882 reviews
January 17, 2020
The dealership environment is clean. The employees are courteous and professional. My Service Advisor, Dan Moreau, has been very courteous, and professional. I am satisfied. courteous and professional. My Service Advisor, Dan Moreau, has been very courteous, and professional. I am satisfied. More
by smarttootsie2
Employees Worked With
Dan Moreau
January 11, 2020
In 16 years no one except ASC has serviced my MB’s. I’ve been completely satisfied. I’m sure this will continue into the foreseeable future. Edwin is my current go-to service represent; he’s great! been completely satisfied. I’m sure this will continue into the foreseeable future. Edwin is my current go-to service represent; he’s great! More
by Johnd.mullen
Employees Worked With
Edwin Cortez
January 10, 2020
This dealership is awesome! But what I must add is my salesman Alvin Daniels was phenomenal! This is my 2nd Mercedes Benz SUV that I purchased from Alvin. If you are in the market, go see Alvin! salesman Alvin Daniels was phenomenal! This is my 2nd Mercedes Benz SUV that I purchased from Alvin. If you are in the market, go see Alvin! More
by Vlkelly2010
Employees Worked With
Alvin Daniels
January 10, 2020
Exceptional service Working with Alvin Daniels to purchase a new car was genuinely an experience that made car buying a pleasure. He went beyond my expectations and hand Working with Alvin Daniels to purchase a new car was genuinely an experience that made car buying a pleasure. He went beyond my expectations and handled everything in a prompt and professional manner. Yesterday, I purchased my third car from him and will definitely recommend him to friends and family. More
by ChrystinaDaniels
Employees Worked With
Alvin Daniels
January 10, 2020
Excellent Service Mr. Alvin Daniels is the best! He was professional and accommodating. Mr. Daniels treated me as valued customer and knew exactly what I was looking fo Mr. Alvin Daniels is the best! He was professional and accommodating. Mr. Daniels treated me as valued customer and knew exactly what I was looking for in a new vehicle. He went beyond my expectations to find the perfect car for me. Alvin made my purchasing of a new vehicle less stressful. I am still elated with my GLA 250 and will definitely recommend friends and family to visit Mercedes Benz of Arlington and to Mr. Daniels to purchase their next vehicle. More
by A.Frost
Employees Worked With
Alvin Daniels
January 09, 2020
Customer The service was spot on for what I needed. The turn around time was also exceptional this particular time around. I would recommend this service cen The service was spot on for what I needed. The turn around time was also exceptional this particular time around. I would recommend this service center to others. More
by jacksonwil
Employees Worked With
Garry Burk
January 09, 2020
Service visits are always easy and prompt. Service representatives are always helpful. Would definitely recommend this dealership to anyone for both sales and service of Mercedes vehicles. representatives are always helpful. Would definitely recommend this dealership to anyone for both sales and service of Mercedes vehicles. More
by Henry 1916
Employees Worked With
Kevin Dean
January 09, 2020
Great service and very pleasant & efficient experience. And I love my new car. I traded in my Audi Q7 for a CLA 250 4MATIC Coupe and I couldn’t be happier with my decision. Shelton is always accessible and And I love my new car. I traded in my Audi Q7 for a CLA 250 4MATIC Coupe and I couldn’t be happier with my decision. Shelton is always accessible and responds right away. Michael made the financial side super easy to navigate. Convenient location, modern facility and clean lounge too. More
by Dalia C
Employees Worked With
Michael Papadapolous, Shelton Debraux
January 09, 2020
GREAT CUSTOMER SERVICE ALWAYS COMPLETES TASK IN A TIMELY MANNER. NEVER FEEL LIKE IM BEING HUSTLED. EVERYONE FROM THE BOTTOM UP SEEMS TO WORK AS A WELL OILED MACHINE. ALWAYS COMPLETES TASK IN A TIMELY MANNER. NEVER FEEL LIKE IM BEING HUSTLED. EVERYONE FROM THE BOTTOM UP SEEMS TO WORK AS A WELL OILED MACHINE. More
by juswign
Employees Worked With
BUD (RIP) & AL (RIP), Marcus Mignogna, Frank Namin, Dan Moreau, Dave Smith, Clayton Garrett
January 08, 2020
These folks do a good job. I feel like I get asked to write a review for scheduled service a bit often. Which is no reflection on the service provider but probably on their choi I feel like I get asked to write a review for scheduled service a bit often. Which is no reflection on the service provider but probably on their choice of review system. MB in Arlington does a good job for me - courteous staff, speedy, good loaner program, decent prices. Comfortable waiting room (with snacks!) More
by Kbr
Employees Worked With
Brent Crow
