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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
887 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 887 reviews

January 09, 2020

Customer The service was spot on for what I needed. The turn around time was also exceptional this particular time around. I would recommend this service cen More

by jacksonwil
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jan 09, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 09, 2020

Service visits are always easy and prompt. Service representatives are always helpful. Would definitely recommend this dealership to anyone for both sales and service of Mercedes vehicles. More

by Henry 1916
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Jan 09, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department as well as our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 09, 2020

Great service and very pleasant & efficient experience. And I love my new car. I traded in my Audi Q7 for a CLA 250 4MATIC Coupe and I couldn’t be happier with my decision. Shelton is always accessible and More

by Dalia C
Recommend Dealer
Yes
Employees Worked With
Michael Papadapolous, Shelton Debraux
Jan 10, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Dalia- Thanks for your 5 star rating and kind words toward Shelton Debraux in our sales department as well as Michael Papdopoulos in our finance department as we are very proud to have them on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 09, 2020

GREAT CUSTOMER SERVICE ALWAYS COMPLETES TASK IN A TIMELY MANNER. NEVER FEEL LIKE IM BEING HUSTLED. EVERYONE FROM THE BOTTOM UP SEEMS TO WORK AS A WELL OILED MACHINE. More

by juswign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BUD (RIP) & AL (RIP), Marcus Mignogna, Frank Namin, Dan Moreau, Dave Smith, Clayton Garrett
Jan 10, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 08, 2020

These folks do a good job. I feel like I get asked to write a review for scheduled service a bit often. Which is no reflection on the service provider but probably on their choi More

by Kbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Crow
Jan 09, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. We do appreciate you taking the time to complete the on line survey and apologize for any inconvenience. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

January 02, 2020

Malick was a pleasure to work with and made my out of state purchase a breeze - they are true professionals here at Mercedes-Benz of Arlington. More

by C450AMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Nejat, Malick Faye
Jan 04, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward Malick Faye in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 30, 2019

Very impressed with Mercedes-Benz of Arlington I recently purchased a GLS from Mercedes-Benz of Arlington. I was very fortunate to have worked with Malick Faye, who was very knowledgeable and pati More

by Barney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Cornacchia, Malick Faye
Jan 04, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Barney- Thanks for your 5 star rating and kind words toward Malick Faye in our sales department as well as Antonio Cornacchia in our finance department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 25, 2019

Malick did an excellent job! I accompanied my son to check out a used car that he was interested in. It was not an expensive car, yet we were treated with utmost courtesy and prof More

by sea1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durham, Malick Faye
Jan 04, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward Malick Faye in our sales department as well as Carl in our finance department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 18, 2019

Another great overall buying experience at MB Arlington. I contacted Malik Faye with some special requirements for a car that wasn’t in stock, he found me the car I wanted and made sure it was everything Fr More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Cornacchia and Michael Papadopoulos, Hugh McGuire, Malick Faye
Dec 19, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ken- Thanks for your 5 star rating and kind words toward Malick Faye in our sales department as well as Michael and Antonio in our finance department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 14, 2019

Great buying experience! Malick Faye provided exceptional service. He worked late, came early, came to me to pick up items to close the deal. He was personable and not obnoxious and overbearing like many sa More

by CS in DC
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Dec 17, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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