Mercedes-Benz of Arlington an American Service Center Company

Malick Faye and Carl Durham - CPO experts! Malick made my purchase of a 2017 E400 CPO coupe an enjoyable experience. He was knowledgeable and straightforward in his discussions, and he showed Malick made my purchase of a 2017 E400 CPO coupe an enjoyable experience. He was knowledgeable and straightforward in his discussions, and he showed a keen interest in the vehicle’s engineering and high level of technology. He was ”hands-on” without being in my face and worked with me more as a mentor than a high-pressure salesman. He was confident the product would sell itself and it did. Carl Durham made quick and easy work of processing the sale. His discussions of warranty issues and extended warranty options were clear and Easy to grasp. As this was a cash deal Carl did not have an opportunity to discuss finance options, but his professionalism throughout the process left little doubt that he was on top of his game. I had an excellent buying experience and would strongly recommend the Faye/Durham team to anyone. Best to everyone at CPO sales division! More

2020 GLE 350 Greg Smoak was very thorough throughout the whole process. This is our 4th car purchase with Mercedes Benz Arlington and we’ve been very pleased with Greg Smoak was very thorough throughout the whole process. This is our 4th car purchase with Mercedes Benz Arlington and we’ve been very pleased with everyone there More

Regular Scheduled Tuneup All work done in a timely manner and no surprise costs. Work completed in less than two hours. The bill was what I expected it to be. All work done in a timely manner and no surprise costs. Work completed in less than two hours. The bill was what I expected it to be. More

Weldon Review I have been a customer for five years and have always received prompt and professional customer service They are thorough in their explanation of rec I have been a customer for five years and have always received prompt and professional customer service They are thorough in their explanation of recommended maintenance and mentions any discounts that may apply. More

Service and warranty experience with American Service Center As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty m As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty matter, my service advisor, Derek Humelsine, called and said that a service maintenance was appropriate given the mileage and also said that, because of a special discount available, the service would be only half the usual cost. This was very helpful in deciding to have the broader service done. Vehicle ready on time and explanation of service was excellent. More

Check engine light is never a good thing I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fan I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fantastic! More

Enjoyable Purchase I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I walked away with the vehicle I chose and wanted within 2 miles. A great experience and I would recommend this dealership to all people who are looking for a great experience while spending your money. More

Great service! The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the deale The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the dealership for 17 years and will likely buy my next car there because I appreciate the top-notch after-care. More

Very good service Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offer Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offering services to me. I love to deal with both now and then. More

Mercedes Benz Newbie! My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was extremely welcoming and patient even though we came in late in the evening to test drive a car I found online. The entire team was amazing to us and I’m extremely happy with my purchase so far. More