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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
886 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 886 reviews

May 22, 2019

Excellent customer services and very welcome environment, Customer received a welcome greeting as soon as you enter the services department. I believe it made all customers very comfortable. I'm sure they wil More

by HO3300RED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
May 23, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 15, 2019

Outstanding Service.....No pressure in purchasing a vehicle. I feel at home when ever l visit for repairs on either of my three Mercedes Benz. excellent service, l enjoy looking at the vehicles for sale while l More

by Bill48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
May 16, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 09, 2019

New purchase Great experience. Paul is great to work with. Pricing was fair. Still feeling satisfied over a week later. Would recommend dealer ship for future purc More

by lek4272000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
May 11, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Paul Tchong in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

May 02, 2019

Service department All employees in this service center are very friendly and helpful. I was given a MB rental as well while my car was serviced. I highly recommend the More

by Eman114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
May 06, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 28, 2019

Great service as usual, accurate, fast, and focused service. Good communication, friendly and knowledgeable service advisor. I would definitely recommend this deal More

by Alikmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Geoff Smith
May 06, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 22, 2019

New E350 I am very happy with my purchase. The process was painless and all of my paperwork was completed in advance and Malick and Carl provided me with pati More

by Mercedes Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Apr 23, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Malick Faye and Carl Durham in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 19, 2019

Oil Change and battery check Overall I like the dealership! I was a little bother about having to come back to have them look at battery since I live in Maryland..Mr. Humelsine di More

by cubby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Apr 22, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review. We do apologize for the inconvenience you incurred and you will always be in great hands with Derick Humelsine. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 18, 2019

Inspection All employees were very friendly and quick to try and help. Area is very clean and accomadating. Didnt feel like i was being charge too much and good More

by LuisAlexandre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
Apr 18, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 17, 2019

Tire monitor lights ON most of the time The complaint was corrected to my satisfaction: Corrected tire pressure and reset TPM sensors. Dan Moreau, as usual, was very professional in his deal More

by JerryMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 18, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Jerry- Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 01, 2019

Best customer experience ever This has been the best car buying experi nice ever. Malick understood my needs, was/is extremely respectful and helpful, he followed up my needs and o More

by RamPab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Apr 02, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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