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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

August 08, 2018

Service To Check Tire Pressure I Brought My Vehicle In MB Of Arlington Because My Tire Pressure Wad Low ... Derek Had My Tire Checked And Gave Me A Detailed Review Of What The Issue More

by ToniRedApples01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Aug 09, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 08, 2018

Excellent Service Excellent service especially Vernon the chauffer who picks up and returns my vehicle and loaner. Garry Burk is also very helpful wrt explaining issues More

by Real Dr Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon , Garry Burk
Aug 09, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Garry Burk in our service department as well as your valet Vernon. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 05, 2018

B Service My service advisor explain to me what needed to be done on my vehicle and made sure, I understood. He also help me save some money, awesome service ad More

by Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Brown, Kit Cross, Donald McNeely, Derek Humelsine
Aug 06, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Kirk -Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 01, 2018

Looked online for a 2016 Mercedes E63 Saw a certified Mercedes e63 online and asked about it and within seconds max put everything together and I drove 5 hours to pick up the car. He sent More

by Thall123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Assefi
Aug 03, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Max Assefi in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 26, 2018

MB Arlington Teamwork My right rear tire required replacement. My regular service advisor's team was full up. He arranged with the EXPRESS Service to replace the tire and More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Kit Cross, Kathy Walker, Geoff Smith
Jul 27, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Brian- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 23, 2018

Great I always have an exceptional experience at Mercedes Benz of Arlington. They treated like family. And they are always there to help with any services More

by Shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jul 24, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Shelly- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 20, 2018

Excellent and professional repair service I was very impressed with the M-B collision center operation. Chris Quinn kept me regularly informed about the status of repairs, and the coordinatio More

by dennis69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Quinn
Jul 24, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Dennis- Thanks for your review and kind words toward Chris Quinn In our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 20, 2018

Excellent Service Based upon my years of interacting with MB of Arlington, the reputation of my Service Manager, Hugh McGuire brings professionalism. The service recei More

by WW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Tillery, Hugh McGuire
Jul 24, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 13, 2018

Great service I needed new tires. Everything was great and I had my car back in a couple of hours. . I also wanted a deep car wash and they didn't charge me for i More

by Victor Sierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Jul 14, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Sierra- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 06, 2018

Great service I get wonderful service at ASC--and Kit Cross always takes excellent care of me! I get in quickly and my car is always ready when they commit to comp More

by Sandytx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Jul 09, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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