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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 21, 2018
Great team. I have been a client for many years It is really a good team in all departments. I own four mercedes benz. All of them get service at MB of Arlington, although I live much closer to MB o It is really a good team in all departments. I own four mercedes benz. All of them get service at MB of Arlington, although I live much closer to MB of Tysons Corner. More
by Milkoo
Employees Worked With
Don May, Cesar Reyes, JT Tillery, Garry Burk, Dave Smith, Kit Cross
April 17, 2018
Outstanding Frank Naiman and Elliot Brown helped me find the perfect car at the right price. I always felt they were trying to find the right car for me, not jus Frank Naiman and Elliot Brown helped me find the perfect car at the right price. I always felt they were trying to find the right car for me, not just sell me a car. I'm thrilled with my car and I look forward to being a member of the Mercedes Arlington "family." Sandi More
by Sandi
Employees Worked With
Elliott Brown, Frank Namin
April 11, 2018
excellent service visit Gary Burk and the team at AMS Mercedes in Arlington provided an excellent service visit. Quick, courteous, and clean, Loaner car was easy process a Gary Burk and the team at AMS Mercedes in Arlington provided an excellent service visit. Quick, courteous, and clean, Loaner car was easy process and all maintenance issues were addressed. Would highly recommend. More
by Melissa
Employees Worked With
Shelton Debraux, Garry Burk
April 06, 2018
As always excellent service. Thanks to Donald McNeely My rating is based on the service I receive from my service manager (Donald McNeely). He is very attentive and always explain my vehicle repairs, est My rating is based on the service I receive from my service manager (Donald McNeely). He is very attentive and always explain my vehicle repairs, estimated time and cost. More
by Carolyn M. Johnson
Employees Worked With
Donald McNeely
March 27, 2018
Service Have no complaints. Always receive excellent service. Kit Cross has been taking care of my car(s) for years and never had a reason to complain. Ver Have no complaints. Always receive excellent service. Kit Cross has been taking care of my car(s) for years and never had a reason to complain. Very knowledgeable, polite and efficient. More
by Vincent2013
Employees Worked With
Kit Cross
March 26, 2018
Excellent Rating My service manager (Donald McNeely) was courteous, responsive, and excellent in communicating repair diagnosis, estimated repair costs, and estimated My service manager (Donald McNeely) was courteous, responsive, and excellent in communicating repair diagnosis, estimated repair costs, and estimated repair time. Donald's assessment of the overall car condition has also always been useful, given the age of my vehicle (2006 E350). Donald is a pleasure to work with and a major asset to the MB/ASC team. MB/ASC is a top-flight dealership and I have always found them to be a customer-friendly environment. More
by James Jordan
Employees Worked With
Donald McNeely
March 22, 2018
Maintenance A Successful Great dealeeship. Expedite check-in process. Gary has been always very attentive, and honest guiding me along the way with the care and maintenance of Great dealeeship. Expedite check-in process. Gary has been always very attentive, and honest guiding me along the way with the care and maintenance of my first Benz. More
by Marie SF
Employees Worked With
Garry Burk
March 16, 2018
My 2008 300 was brought in for its 50,000 mile servicing. I am pleased about several things. Dan Moreau has been my service contact since I bought the car, and he has never failed to help me and has attended I am pleased about several things. Dan Moreau has been my service contact since I bought the car, and he has never failed to help me and has attended promptly to any needs. Please let him know of my special thanks. Wondi and Geoff have also been especially helpful. The most recent trip seemed unnecessarily costly, nevertheless, I appreciate that he and the entire staff are always warm and responsive whenever I call for service or stop by even for a courtesy carwash. My car still looks great, and I am glad to have received a notice that my airbag replacement (recall) will be available later this spring. More
by violet
Employees Worked With
Geoff Smith, Wondwosen Tekeleselassi (Wondi), Dan Moreau
March 15, 2018
Wonderful service Like my service rep as he knows my car and me. Live outside Arlington now but home back becausee of the excellent service and my rep. Ingrid moini Like my service rep as he knows my car and me. Live outside Arlington now but home back becausee of the excellent service and my rep. Ingrid moini More
by Gary
Employees Worked With
Elliott Brown, Ron Schaaf, Garry Burk
March 07, 2018
Happy with ASC I have been going here and working with Dan Moreau for years. He is wonderful and so pleasant to work with. My only complaint is that the service pr I have been going here and working with Dan Moreau for years. He is wonderful and so pleasant to work with. My only complaint is that the service prices are quite overpriced. More
by Me
Employees Worked With
Dan Moreau
