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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

May 02, 2018

Owner's Review E500 Mercedes that we own has broken down quite frequently & has required extremely high maintenance over the years, considering it has been driven ve More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
May 01, 2018

Great customer service I was totally satisfied with the professionalism and customer service of the dealership I would definitely recommend this dealership to anyone who I k More

by Honestabe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Neil
May 01, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

April 21, 2018

Great team. I have been a client for many years It is really a good team in all departments. I own four mercedes benz. All of them get service at MB of Arlington, although I live much closer to MB o More

by Milkoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don May, Cesar Reyes, JT Tillery, Garry Burk, Dave Smith, Kit Cross
Apr 23, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

April 17, 2018

Outstanding Frank Naiman and Elliot Brown helped me find the perfect car at the right price. I always felt they were trying to find the right car for me, not jus More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Brown, Frank Namin
Apr 18, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Sandi-Thanks for your review and welcome to the family. We appreciate your kind words toward Frank Namin and Elliott Brown in our Sales Department as we are very proud to have them on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

April 11, 2018

excellent service visit Gary Burk and the team at AMS Mercedes in Arlington provided an excellent service visit. Quick, courteous, and clean, Loaner car was easy process a More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux, Garry Burk
Apr 11, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Melissa- Thanks for your review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

April 06, 2018

As always excellent service. Thanks to Donald McNeely My rating is based on the service I receive from my service manager (Donald McNeely). He is very attentive and always explain my vehicle repairs, est More

by Carolyn M. Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
Apr 06, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Johnson- Thanks for your review and kind words toward Donald McNeely in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

March 27, 2018

Service Have no complaints. Always receive excellent service. Kit Cross has been taking care of my car(s) for years and never had a reason to complain. Ver More

by Vincent2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Mar 27, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Vincent- Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

March 26, 2018

Excellent Rating My service manager (Donald McNeely) was courteous, responsive, and excellent in communicating repair diagnosis, estimated repair costs, and estimated More

by James Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
Mar 26, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Jordan- Thanks for your review and kind words toward Donald McNeely in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

March 22, 2018

Maintenance A Successful Great dealeeship. Expedite check-in process. Gary has been always very attentive, and honest guiding me along the way with the care and maintenance of More

by Marie SF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Mar 23, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

March 16, 2018

My 2008 300 was brought in for its 50,000 mile servicing. I am pleased about several things. Dan Moreau has been my service contact since I bought the car, and he has never failed to help me and has attended More

by violet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Smith, Wondwosen Tekeleselassi (Wondi), Dan Moreau
Mar 16, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Dan Moreau in our service department as well as Wondy and Geoff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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