Mercedes-Benz of Arlington an American Service Center Company

Excellent Rating My service manager (Donald McNeely) was courteous, responsive, and excellent in communicating repair diagnosis, estimated repair costs, and estimated My service manager (Donald McNeely) was courteous, responsive, and excellent in communicating repair diagnosis, estimated repair costs, and estimated repair time. Donald's assessment of the overall car condition has also always been useful, given the age of my vehicle (2006 E350). Donald is a pleasure to work with and a major asset to the MB/ASC team. MB/ASC is a top-flight dealership and I have always found them to be a customer-friendly environment. More

Maintenance A Successful Great dealeeship. Expedite check-in process. Gary has been always very attentive, and honest guiding me along the way with the care and maintenance of Great dealeeship. Expedite check-in process. Gary has been always very attentive, and honest guiding me along the way with the care and maintenance of my first Benz. More

My 2008 300 was brought in for its 50,000 mile servicing. I am pleased about several things. Dan Moreau has been my service contact since I bought the car, and he has never failed to help me and has attended I am pleased about several things. Dan Moreau has been my service contact since I bought the car, and he has never failed to help me and has attended promptly to any needs. Please let him know of my special thanks. Wondi and Geoff have also been especially helpful. The most recent trip seemed unnecessarily costly, nevertheless, I appreciate that he and the entire staff are always warm and responsive whenever I call for service or stop by even for a courtesy carwash. My car still looks great, and I am glad to have received a notice that my airbag replacement (recall) will be available later this spring. More

Wonderful service Like my service rep as he knows my car and me. Live outside Arlington now but home back becausee of the excellent service and my rep. Ingrid moini Like my service rep as he knows my car and me. Live outside Arlington now but home back becausee of the excellent service and my rep. Ingrid moini More

Happy with ASC I have been going here and working with Dan Moreau for years. He is wonderful and so pleasant to work with. My only complaint is that the service pr I have been going here and working with Dan Moreau for years. He is wonderful and so pleasant to work with. My only complaint is that the service prices are quite overpriced. More

Looked online and we found it Took a look online and found the right car at Mercedes of Arlington. Max was very helpful and also got us free service for 2 years and rubber mats ! Took a look online and found the right car at Mercedes of Arlington. Max was very helpful and also got us free service for 2 years and rubber mats ! More

Perfect car thanks max ! We were looking for a 2014 E350 Luxury and Max was able to find one located off lease in ohio and had it shipped to the dealer and sold it certified t We were looking for a 2014 E350 Luxury and Max was able to find one located off lease in ohio and had it shipped to the dealer and sold it certified to us! Great Experience with Max and Ron! More

Customer Oriented Dealership Hugh McGuire has been my service representative for a number of years, with several cars. He has always set the stage for an excellent experience expl Hugh McGuire has been my service representative for a number of years, with several cars. He has always set the stage for an excellent experience explaining the situation with my car, etc. Also, the customer lounge is very comfortable and I have been impressed over the years that one usually sees Mark Zetlin walking through at some juncture. I think that it is impressive that an Owner is easily available to speak with if a customer feels the need to discuss something about service, etc. More

Best Mercedes Dealership in WDC Metro Area w/ Awesome Servic Flawless Service from my Service Provider Anne Myers to all the staff helping and the car rental place. Made it easy and speedy for my hectic schedule Flawless Service from my Service Provider Anne Myers to all the staff helping and the car rental place. Made it easy and speedy for my hectic schedule and all issues and concerns were taken care of. Thank you Mercedes-Benz of Arlington - we love your dealership - that is why we bought our car there and got he extended service guarantee so we would continue to come back! We look forward to buying our updated/upgraded year of "new for us car" in the near future. More

Service Beyond Compare Having dealt with this dealership for three years now, I see no other option to return for my next car. The service department is one of the best I h Having dealt with this dealership for three years now, I see no other option to return for my next car. The service department is one of the best I have ever experienced. They have made a customer for life. More