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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

January 29, 2018

American Service Center Experience Great Service! Very thorough assessment of my car! I would recommend ASC to anyone who needs their car serviced. I have used ASC since 2010. Top notc More

by mb350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jan 29, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 29, 2018

Service of the car i appreciate the professionalism and the quality of the service - my car runs very well. Mr. Moreau kept me informed promptly, I received a good analy More

by Catalina12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jan 29, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 27, 2018

Quick oil change I'm very happy that your dealership has walk-in service...it's very handy for working folks. And, your staff is always considerate and professional. More

by M141934a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Jan 29, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 20, 2018

Outstanding service I was very satisfied with the quality of work performed on my E63, and it took less time than expected. my service did his best to keep me informed. More

by Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Jan 22, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 10, 2018

Excellant Service Manager Kit Cross has been my immediate contact at the service center for years. He has always given 100% in his dealings and I can expect nothing less than More

by Most Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit, Cross, Kit Cross
Jan 10, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 01, 2018

Excellent Service by Hugh McGuire Hugh McGuire is both professional and personable. He has been my representative for a number of years and I am never disappointed. I trust him compl More

by Norah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jan 02, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Norah - Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 31, 2017

Great Service Its always easy to get an appointment and the service is completed with out issue. Kit has taken care of my Mercedes GLE 350 since I purchased it and More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Jan 02, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Pam - Thanks for your review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 28, 2017

Superb Donald McNeely provides excellent customer service. He listens to my requests and concerns with sincere attention. Donald works with the mechanics and More

by tmdowl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
Dec 28, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Donald McNeely in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 24, 2017

As I said I only leave my car if Hugh McGuire is there. I only leave my car for service if Hugh McGuire is there. He has serviced my car for so many years I can’t count back. I trust him explicitly More

by Augusta
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Dec 26, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Augusta-Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 23, 2017

I always leave satisfied after my service Even though Mercedes maintenance is an expensive proposition, we all go into buying a Mercedes with eyes wide open. My objective when I bring my cars More

by Mickeymac49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Dec 26, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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