Mercedes-Benz of Arlington an American Service Center Company

Scheduled service This dealership provides good service. My consultant Mr. Cross is very nice and friendly. Service quality is good but a little pricey. And the minimum This dealership provides good service. My consultant Mr. Cross is very nice and friendly. Service quality is good but a little pricey. And the minimum-25-word requirement will definitely make this survey/feedback my last one - bye bye, customer survey....20 words over minimum More

Great Service As Always Courteous, on time and knowledgeable service staff. We 've bought 7 cars over the years and we have never had an issue with the service department. Th Courteous, on time and knowledgeable service staff. We 've bought 7 cars over the years and we have never had an issue with the service department. They have always been pro-active. More

Great Experience and Great Customer Service! Very pleased and happy with my service visit. Edwin was very professional and knowledgeable. This was the first time I actually left 100% satisfied! Very pleased and happy with my service visit. Edwin was very professional and knowledgeable. This was the first time I actually left 100% satisfied! Thank you again! More

Efficient and fast service 😁 Working at Nordstrom, I’m very familiar with customer service. Luckily, KIT figured out that my car was still under warranty so the repair was free. I Working at Nordstrom, I’m very familiar with customer service. Luckily, KIT figured out that my car was still under warranty so the repair was free. I am grateful and so appreciative of his efficient work More

Very professional with a personal touch Service Representative Edwin Cortez anticipates the clients needs and is always prepared to focus on vehicle’s Service requirements while making sure Service Representative Edwin Cortez anticipates the clients needs and is always prepared to focus on vehicle’s Service requirements while making sure that there is minimum lost of time on the client’s part. It is a pleasure to deal with him. The overall staff attention to the client is a fast moving center is remarkable. I have alternative service arrangements but am very comfortable with the Arlington Center. More

Always the best and excellent service We have know Hugh McGuire and been ASC customer for over 25 years. The services have always been excellent. Highly recommend this service center to We have know Hugh McGuire and been ASC customer for over 25 years. The services have always been excellent. Highly recommend this service center to anyone. More

09 AMG C63 bought and serviced at ACS I love my AMG C63 and Kit and the technical crew have always done a excellent job, including with some serious engine work. Thank you. I love my AMG C63 and Kit and the technical crew have always done a excellent job, including with some serious engine work. Thank you. More

Always the best We have purchased several Mercedes over the year and have Always been satisfied with sales and service. We have bought cars from Frank Azimi and Ro We have purchased several Mercedes over the year and have Always been satisfied with sales and service. We have bought cars from Frank Azimi and Ron Schaeffer. Our service manager has always been Hugh Maguire. More

excellent I have two cars which I service through the dealership. Every year, Kit Cross is my service representative. He is superb...efficient, clear and thou I have two cars which I service through the dealership. Every year, Kit Cross is my service representative. He is superb...efficient, clear and thoughtful in his explanations, and follows up, as promised. More

Dan Moreau is best service rep @ Mercedes-Benz of Arlington . He really puts the customer first. Admits when a mistake has been made by the dealership and corrects it to the customer's satisfaction ----even be . He really puts the customer first. Admits when a mistake has been made by the dealership and corrects it to the customer's satisfaction ----even before they ask. More