Mercedes-Benz of Arlington an American Service Center Company

Great responsiveness and attitude . Dealt with the same service adviser for the past 13 years, and he's been knowledgeable, reasonable, prompt and accommodating. The quality of the serv Dealt with the same service adviser for the past 13 years, and he's been knowledgeable, reasonable, prompt and accommodating. The quality of the service work is generally good, and at times has been excellent. There were a couple of times when I had to take the car in for repeated issues, for which once or twice the shop would re-do at no cost. At other times I felt the repeat issues might have been due to insufficient diagnostics in prior visits. More

Amazing customer Service Dan provided me with the best customer service. He was on top of everything.i would definetely recommend him to others Thank you Dan once again. Dan provided me with the best customer service. He was on top of everything.i would definetely recommend him to others Thank you Dan once again. More

Outstanding The service was outstanding and Kit Cross was fantastic to work with for the service on my vehicle. I would definitely recommend American Service Cent The service was outstanding and Kit Cross was fantastic to work with for the service on my vehicle. I would definitely recommend American Service Center. More

Excellent customer service and excellent work performed! As a customer for over 30 years, Mercedes of Arlington Va has always provided excellent service; professional sales on my purchases and my Service Rep As a customer for over 30 years, Mercedes of Arlington Va has always provided excellent service; professional sales on my purchases and my Service Rep Dan has always been very professional. I have always received great service on my vehicles over the years! More

American Service Center I have been with ASC since 1995 and I bought or leased 6 cars. Hugh McGuire is always been with me for my service. He is extremely friendly, professi I have been with ASC since 1995 and I bought or leased 6 cars. Hugh McGuire is always been with me for my service. He is extremely friendly, professional and knowledgeable. He is the chief reason in my decision to choose ASC year after year. More

Pleasently surprised!! After yrs of dreaded svc visits to many dealers I was totally satisfied with MB Arlington. Edwin Cortez made this all possible. Edwin is personable, p After yrs of dreaded svc visits to many dealers I was totally satisfied with MB Arlington. Edwin Cortez made this all possible. Edwin is personable, professional, caring and succeeds in ensuring client satisfaction. I look forward to next visit and working with Edwin. A real asset to your operation. More

Best Service EVER!!!! I would recommend this dealership... They give the best service and treat you like your a Queen!!!! and I have the best service advisor (Derek)!!! he I would recommend this dealership... They give the best service and treat you like your a Queen!!!! and I have the best service advisor (Derek)!!! he is the best!!! More

Excellent service as usual. No surprises; excellent service. All work done on time and done correctly the first time. Car was ready when promised. Loaner car made the trip very c No surprises; excellent service. All work done on time and done correctly the first time. Car was ready when promised. Loaner car made the trip very convenient. More

Great Experience Hugh McGuire made everything easy and fast. He said the service would take an hour and that's all it took. It was an easy service experience. Hugh McGuire made everything easy and fast. He said the service would take an hour and that's all it took. It was an easy service experience. More

Service Extremely satisfied with my service. The requested service was performed as expected and in a timely manner. During the wait, I was provide with cons Extremely satisfied with my service. The requested service was performed as expected and in a timely manner. During the wait, I was provide with constant updates. More