Mercedes-Benz of Arlington an American Service Center Company

Maitenance Service Excellent customer service provided by Diandra Bridgelal, her service is the hallmark of what all MB dealership should provide. I had a great experie Excellent customer service provided by Diandra Bridgelal, her service is the hallmark of what all MB dealership should provide. I had a great experience, price was fair and reasonable. More

Excellent Service Excellent experience from beginning to end. The service advisor explained the problems and fixed it with the first time. The lounge was first rate a Excellent experience from beginning to end. The service advisor explained the problems and fixed it with the first time. The lounge was first rate and the staff was friendly. More

Very Pleasant Experience As a women, walking into a dealership can be very intimidating, but from the beginning everyone was very polite and helpful. Don McNeely explained t As a women, walking into a dealership can be very intimidating, but from the beginning everyone was very polite and helpful. Don McNeely explained the service and was patient in answering all of my questions. I will definitely recommend this service center. More

Outstanding Customer Service During my visiit service advisor Diandra provided outstanding support and understanding of my concerns. She also made sure that all areas of my conce During my visiit service advisor Diandra provided outstanding support and understanding of my concerns. She also made sure that all areas of my concerns were addressed in a timely matter. More

Maintenance Great experience with the service. We did not have any issues and a solid experience. I would recommend the service department in the future to othe Great experience with the service. We did not have any issues and a solid experience. I would recommend the service department in the future to others. More

Routine Sservice My car was taken at my appointment time, I was provided with a loaner car, and the work was done in the time promised, so it was all fine. My car was taken at my appointment time, I was provided with a loaner car, and the work was done in the time promised, so it was all fine. More

Happy We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipmen We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipment we desired. Krista was kind, understanding and worked to ensure that we were taken care of fully. The process was smooth and hassle free. We will be returning to consider Mercedes when we purchase another vehicle. The GLC we purchased is an outstanding vehicle. We just took it on it's first road trip to the mountains of Pennsylvania and it performed above and beyond expectations. More

Transparent I dropped the car off for B Service and a rattle and the glove box. While the wait was a bit excessive (nearly 3 hours), both issues were addressed an I dropped the car off for B Service and a rattle and the glove box. While the wait was a bit excessive (nearly 3 hours), both issues were addressed and there were no surprises with the bill. More

Paul Tchong exemplifies the professionalism of ASC Sales Rep Paul Tchong and Mark Zetlin continue to exemplify the excellence and professionalism of M-B of Arlington, as does Service Advisor Hugh McGui Sales Rep Paul Tchong and Mark Zetlin continue to exemplify the excellence and professionalism of M-B of Arlington, as does Service Advisor Hugh McGuire. More

Excellent I was very pleased with the service I received. My service representive is simply outstanding. The customer service provided by Mr. McNeely was absolu I was very pleased with the service I received. My service representive is simply outstanding. The customer service provided by Mr. McNeely was absolutely wonderful. I notice the excellent customer service he displayed to his client before me. When he waited on me he provided the same service making me feel that I was truly important to company. More