Mercedes-Benz of Arlington an American Service Center Company

Service Extremely satisfied with my service. The requested service was performed as expected and in a timely manner. During the wait, I was provide with cons Extremely satisfied with my service. The requested service was performed as expected and in a timely manner. During the wait, I was provide with constant updates. More

Not just a car purchaser When car shopping around makes everyone crazy, Arlington MB didn't make us feel like we were just looking around. They made us feel like family. And w When car shopping around makes everyone crazy, Arlington MB didn't make us feel like we were just looking around. They made us feel like family. And we still feel that way after 3 MB purchases. Thank you MB of Arlington! More

Great! The entire process was exceptional...making an appointment, checking in, getting a rental, keeping updated by text and pickup. All of the staff member The entire process was exceptional...making an appointment, checking in, getting a rental, keeping updated by text and pickup. All of the staff members were courteous and helpful. More

Maitenance Service Excellent customer service provided by Diandra Bridgelal, her service is the hallmark of what all MB dealership should provide. I had a great experie Excellent customer service provided by Diandra Bridgelal, her service is the hallmark of what all MB dealership should provide. I had a great experience, price was fair and reasonable. More

Excellent Service Excellent experience from beginning to end. The service advisor explained the problems and fixed it with the first time. The lounge was first rate a Excellent experience from beginning to end. The service advisor explained the problems and fixed it with the first time. The lounge was first rate and the staff was friendly. More

Very Pleasant Experience As a women, walking into a dealership can be very intimidating, but from the beginning everyone was very polite and helpful. Don McNeely explained t As a women, walking into a dealership can be very intimidating, but from the beginning everyone was very polite and helpful. Don McNeely explained the service and was patient in answering all of my questions. I will definitely recommend this service center. More

Outstanding Customer Service During my visiit service advisor Diandra provided outstanding support and understanding of my concerns. She also made sure that all areas of my conce During my visiit service advisor Diandra provided outstanding support and understanding of my concerns. She also made sure that all areas of my concerns were addressed in a timely matter. More

Maintenance Great experience with the service. We did not have any issues and a solid experience. I would recommend the service department in the future to othe Great experience with the service. We did not have any issues and a solid experience. I would recommend the service department in the future to others. More

Routine Sservice My car was taken at my appointment time, I was provided with a loaner car, and the work was done in the time promised, so it was all fine. My car was taken at my appointment time, I was provided with a loaner car, and the work was done in the time promised, so it was all fine. More

Happy We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipmen We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipment we desired. Krista was kind, understanding and worked to ensure that we were taken care of fully. The process was smooth and hassle free. We will be returning to consider Mercedes when we purchase another vehicle. The GLC we purchased is an outstanding vehicle. We just took it on it's first road trip to the mountains of Pennsylvania and it performed above and beyond expectations. More