Mercedes-Benz of Arlington an American Service Center Company

Stress free experience My buying experience was great. Everyone was friendly, professional and considerate. I was provided with the car I asked for and they worked with me My buying experience was great. Everyone was friendly, professional and considerate. I was provided with the car I asked for and they worked with me to get the options and price range that I was comfortable with. More

Attentiveness The Mercedes-Benz of Arlington is a open armed family. They seek to do their best in meeting the needs of their customers. It's an enjoyable experie The Mercedes-Benz of Arlington is a open armed family. They seek to do their best in meeting the needs of their customers. It's an enjoyable experience everytime I go to the dealership and I don't mind waiting if necessary. The decor and environment makes it inviting and comfortable. More

Why I have no need to go elsewhere for my automobile needs. American Service Center in Arlington is very accessible and conveniently located near my home. I purchased my car nearly eight years ago and am plea American Service Center in Arlington is very accessible and conveniently located near my home. I purchased my car nearly eight years ago and am pleased Dan Moreau has always been my service coordinator. All contacts with him have been exceptionally well managed and pleasant. Wondy, also in the service department has been particularly helpful. too. When my car's body was damaged a few years ago, ASC service was quite efficient. My initial acquaintance with ASC sales was quite nice. Mark Zetlin and the entire staff have been, too. Courtesy washing is appreciated. More

Dead battery replacement Henry, the Roadside service representative arrived within the expected time. He was able to diagnose and replace my dead battery in record time, allo Henry, the Roadside service representative arrived within the expected time. He was able to diagnose and replace my dead battery in record time, allowing me to be back on the road. Many, many, thanks for a job well done!!! More

Purchase of GLC300 Dan is very helpful everytime I need to bring my car in for service. Frank helped me pick my new car out and was very courteous. Dan is very helpful everytime I need to bring my car in for service. Frank helped me pick my new car out and was very courteous. More

"Wonderful customer service!!" Always very helpful and courteous...Edwin Cortez was very knowledgeable and professional about the work plus customer care....great job and thank you. Always very helpful and courteous...Edwin Cortez was very knowledgeable and professional about the work plus customer care....great job and thank you. Best Regards Mr.Richmond More

Roger's S-550 service visit #3 All of the staff that I came in contact was very nice and helpful, so please pass on my thanks to them. I hope that my next visit go the same. All of the staff that I came in contact was very nice and helpful, so please pass on my thanks to them. I hope that my next visit go the same. More

Great customer service Always very helpful and courteous. My seat was broken and outside of the warranty window. Kit still fixed it under the warranty and I didn't have to p Always very helpful and courteous. My seat was broken and outside of the warranty window. Kit still fixed it under the warranty and I didn't have to pay out of pocket. Thanks Kit! More

My Second SLK-350 My experience with my first MB (a 2013 SLK-350) was outstanding. I enjoyed working with the salesman (Larry Haney) and the car's performance for 3 y My experience with my first MB (a 2013 SLK-350) was outstanding. I enjoyed working with the salesman (Larry Haney) and the car's performance for 3 years was everything I could have hoped for. My only wish is that our weather could have provided more days to enjoy the features of the SLK's convertible! I had seriously worked with all of the area's MB dealerships in attempting to get the best deal. MB-Arlington was the most persistent-without being a nuisance-that ultimately led me to buy the 2013 SLK. When my 2013's lease expired, I similarly contacted the local dealers for the best deal. In this case. Larry Haney was the most responsive and it quickly led to the lease of another SLK-this time a 2016. More