Mercedes-Benz of Arlington an American Service Center Company

ACS SERVICE Since purchasing my vehicle on 2003 at ASC, Mr. Burk was assigned to me as my service advisor and has continued to demonstrate professional, personabl Since purchasing my vehicle on 2003 at ASC, Mr. Burk was assigned to me as my service advisor and has continued to demonstrate professional, personable and accommodating service to me over the 12 years. Even when there were bumps along the way, things ended smoothly and I was satisfied. I must recognize the car cleaning/detail staff. I am always impressed with their service to my vintage vehicle. Great job team !! Overall, I do think MB/ASC could do more to recognize/show appreciation (via larger coupon discounts, MB logo items, etc.) to their REPEAT & LOYAL customers like myself !! More

Wonderful stress free buying We purchased a new Merc and the sales person helping us was Mr. Frank Namin. He is very professional, extremely courteous and very helpful. A wonderfu We purchased a new Merc and the sales person helping us was Mr. Frank Namin. He is very professional, extremely courteous and very helpful. A wonderful experience, totally stress-free. More

Very Customer friendly Easy to make appointment. Very professional and knowledgable service agents, Entire process was very customer friendly and transparent. Dan Moreau was Easy to make appointment. Very professional and knowledgable service agents, Entire process was very customer friendly and transparent. Dan Moreau was the best as usual. I have been using ASC for 15 plus years and they have always been the "Gold Standard" for service. More

60,000 Mile Check-Up EVERYONE, and I mean everyone is phenomenal at American Service Center. Tom Pflieger is professional, courteous, and simply the best. Could not be hap EVERYONE, and I mean everyone is phenomenal at American Service Center. Tom Pflieger is professional, courteous, and simply the best. Could not be happier with the level of service, quality of work, and how well your team communicates with their clients. You have my business for as long as I live in the region. More

Excellence in service My service advisor, Hugh McGuire, is THE BEST. He always makes sure that any problem is addressed and resolved quickly. I always know what the cost My service advisor, Hugh McGuire, is THE BEST. He always makes sure that any problem is addressed and resolved quickly. I always know what the cost will be before the work is done. Everyone should be so lucky as to have an advisor as good as he. More

Good service advisor Kit is a very good service advisor. He can and analyze and explain the problems pretty well. He gave options to the customer and recommend the best so Kit is a very good service advisor. He can and analyze and explain the problems pretty well. He gave options to the customer and recommend the best solution. I am very satisfied with his service. He is a truly 5 star service advisor. Thanks, Kit. Jie More

service I experienced promptt and acurate service and a car wash too. I am a very sastifeid customer. Gary has always been good to work with. I experienced promptt and acurate service and a car wash too. I am a very sastifeid customer. Gary has always been good to work with. More

Quick competent service I was very pleased with my visit to the Mercedes Benz dealership. I had a tire replaced and it was painless! The advisor, Tom, gave me a complete ex I was very pleased with my visit to the Mercedes Benz dealership. I had a tire replaced and it was painless! The advisor, Tom, gave me a complete explanation of the process and called me once the work was done. I picked up my car and it was smooth sailing. I feel I can trust them. More

Great Dealership! Love this dealership. I just ordered my fourth vehicle from them. There is a Mercedes dealership that is closer to my home, but the extra travel tim Love this dealership. I just ordered my fourth vehicle from them. There is a Mercedes dealership that is closer to my home, but the extra travel time is worth it. Greg Smoak in sales is outstanding. He is extremely responsive and knowledgeable. Garry Burke in service has always taken great care of me. Can't say enough positives about these guys and the dealership generally. More

Excellent Great service,as always Hugh McGuire is the best!!!!!! He always makes time for his customers Enterprise staff were friendly very easy to work with Great service,as always Hugh McGuire is the best!!!!!! He always makes time for his customers Enterprise staff were friendly very easy to work with. More