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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
882 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 882 reviews

January 26, 2024

Hugh is terrific. Great service. Very professional and courteous. Would recommend Them. And will take back again. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jan 26, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for taking the time to review and rate us, Katheen! We're glad that Hugh was so helpful, and it is our pleasure to be of assistance. We look forward to working with you again and please let us know if you have any questions or if we can be of any assistance. Mike Fisher, Business Development Center Manager, 703-284-2575

January 19, 2024

The experience was smooth. Was assisted by JT and Antonio. Antonio shared some great insights. More

by dealerrater.auto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tillery
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Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

.We really appreciate your review and 5-star rating, and we're glad that you had a great experience with my colleagues Antonio and JT. Providing outstanding customer service is our main priority and we are delighted to hear that we provided that for you. We hope to see you again in the future! Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

January 19, 2024

Great experience and service. Thank you Larry and Sam for all your help. Highly recommend MB of Arlington. More

by Saied Tadayon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Stringfield, Samuel Beloff
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Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi, Saied. We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that your visit to our dealership and your time with my colleagues Larry and Sam was so positive. We’re thankful for the opportunity to work with you and look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575

January 19, 2024

The service was seamless and efficient. My vehicle was ready when promised. Everything was well done. More

by Rygregory
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. You
Report | Print
Jan 19, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

January 14, 2024

The service was very good and I am likely to come again for my next service. Thanks More

by Sailendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Rivera
Report | Print
Jan 14, 2024 -

Mercedes-Benz of Arlington an American Service Center Company responded

Sailendra, thank you for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your four star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again, and hopefully earn five stars. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

December 24, 2023

Alvin DANIELS is the consummate professional. I will return to work with him and Carl! More

by M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Dunham, Alvin Daniels
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Dec 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for choosing Mercedes-Benz of Arlington for your new vehicle. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. I'll be sure to share your comments with Alvin and Carl. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

December 23, 2023

The service center provides reliable advice and stands behind their work. They have loaner cars available if needed gor longer term repairs. More

by civic4life2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
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Dec 23, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher,  Business Development Center Manager, 703-284-2575

December 22, 2023

Best Mercedes dealer in the DMV for sales and service. Dave and Hugh have been fantastic to deal with. More

by jaycee718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Papadopoulos, Finance, 5 Stars for him too, Marcus Mignogna, Greg Smoak, Hugh McGuire, Dave Smith
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Dec 22, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good morning, and thank you so much for the review and your five-star rating. Our customers are always our top priority at Mercedes-Benz of Arlington, so I'm glad to hear that you received the level of service that you expected. Please feel free to contact us if you have any questions about our services. We appreciate your business. Thanks again, Mike Fisher, Business Development Center, Manager (703) 284.2575.

December 15, 2023

It was very easy to make the appointment, and Hugh went out of his way to help me. Having the car picked up at my home and delivered after the service added to the ease of the experience. More

by wavewaltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Dec 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks very much for your review and kind words about your experience with our Service Department and our Service Advisor Hugh McGuire At Mercedes-Benz of Arlington we understand how valuable your time is, so our valet service is one more way for us to provide the outstanding service you deserve. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

December 07, 2023

Frank is very friendly and super helpful! I had a great experience to purchase our first Mercedes! Highly recommend! More

by shen.xiang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Namin
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Shen, we believe in going the extra mile to ensure that our customers have an exceptional experience with us. That's why we want to take a moment to express our sincere gratitude for choosing Mercedes-Benz of Arlington for your recent Purchase. We are truly honored that you placed your trust in us. Your satisfaction is our top priority, and we are delighted to hear that our dealership and Frank Namin in particular met your expectations. We look forward to serving you again and exceeding your expectations in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us! Thank you, Mike Fisher, Business Development Center Manager, 703-284-2575.

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