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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

December 31, 2015

always a pleasure WE ARE PROBABLY STILL AT AMERICAN SERVICE CENTER, MAINLY, BECAUSE OF DAVE SMITH. SINCE BUD DAVIS PASSED SOME YEARS AGO, HE HAS ALWAYS BEEN JUST MORE T More

by juswign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CLAYTON GARRET, Dave Smith
December 30, 2015

Very Satisfied We are always satisfied with the service we get from Dan Moreau and the service team. The quality of work and "the always willing to help" attitude ma More

by Mcedre
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
December 29, 2015

Service department makes things right I was concerned when I retrieved my auto that there was a message on the dashboard screen that I could not remove in order to see the digital speed. I More

by janewton47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin was very helpful as always.
December 29, 2015

Pre-owned Customer Service Practice Initially, my wife and I went to new car sales to see what convertibles they had for sale and none of the new car sales personnel acknowledged us as w More

by taylorcl62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Use Car Dealer Manager
December 27, 2015

Customer As always, Hugh and the staff did a terrific job. Honest, knowledgable,fair and timely. It is a pleasure to do business with him and I actually look f More

by Oberon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
December 26, 2015

Exceptional Service The service advisor was very honest in explaining the problem with my car. He treated me well. He was cordial. The service environment was very welcom More

by Good Guy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
December 25, 2015

Worthy of a Mercedes dealership American Service Center once again lived up to its great reputation. Great communication, excellent procedures for dropping off and picking up your ca More

by Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Dave Smith
December 24, 2015

service excellent service. when I pulled into the garage, I was met by service personnel who paged my service representative right away. Garry Burke knows w More

by ML250
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
December 23, 2015

Service Visit Gary Burke was great, very informative and professional. Greg Turner took care of me in the lane and made sure I got to Gary quickly and the whole pro More

by RogueSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turner, Garry Burk
December 20, 2015

Excellent customer service This was my best car sales transaction EVER! Paul was responsive from the very beginning. Also, John Monro in finance was great to interact with. More

by Candy339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
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