Mercedes-Benz of Arlington an American Service Center Company

Mr. Mareau Excellent Whenever I have to bring in my Mercedes GLK for servicing I am glad to work with Mr. Mareau to explain what needs to be completed with my car and also Whenever I have to bring in my Mercedes GLK for servicing I am glad to work with Mr. Mareau to explain what needs to be completed with my car and also provide excellent service. More

Good service Fair and honest--love it!!! Base on that alone, it keeps me coming back. The friendly service makes me feel like part of the MBenz family. Fair and honest--love it!!! Base on that alone, it keeps me coming back. The friendly service makes me feel like part of the MBenz family. More

Wonderful JJ was very professional and friendly. He was very courteous and explained everything in detail. John was very helpful is discussing several options a JJ was very professional and friendly. He was very courteous and explained everything in detail. John was very helpful is discussing several options and made sure we were satisfied at the end. More

Best service in the area Dan Morreau and his technicians are the best in the metro area. Dan is knowledgeable and his advise on service invaluable. He takes care of my 2003 Dan Morreau and his technicians are the best in the metro area. Dan is knowledgeable and his advise on service invaluable. He takes care of my 2003 ml500 and my wife's 2014 e550. More

Excellent service, but Would have been a five star rating except for the charges (for labor and parts). Garry Burk went out of his way to provide unexpected service -- he v Would have been a five star rating except for the charges (for labor and parts). Garry Burk went out of his way to provide unexpected service -- he volunteered to fix my ignition key (battery had to be replaced) as I was walking out the door -- he did so personally without charge. Nevertheless, the charge for parts and labor for fixing my sideview mirror seemed excessive. Not the fault of the service department, however. More

Warranty Repairs Overall a good experience. Tom is great, however the drop-off/pickup is a little disjointed working through Enterprise & then the dealership losing my Overall a good experience. Tom is great, however the drop-off/pickup is a little disjointed working through Enterprise & then the dealership losing my key. More

Service Quick and easy always professional. Always take the time to explain what's going on with my car and any specials or events. Patient and knowledgeabl Quick and easy always professional. Always take the time to explain what's going on with my car and any specials or events. Patient and knowledgeable More

First Class treatment Garry Burk is great to work with. The dealership never disappoints us. The scheduling is easy. The scope and status of the work is well communicated. Garry Burk is great to work with. The dealership never disappoints us. The scheduling is easy. The scope and status of the work is well communicated. The atmosphere is friendly and professional. More

wonderful Great job. The labor cost could be a bit more lenient when considering the cost of parts in relation to the work done. A review in this area is greatl Great job. The labor cost could be a bit more lenient when considering the cost of parts in relation to the work done. A review in this area is greatly appreciated. More

Schedule service This visit was for a scheduled service. Everything was done perfectly and as expected. The waiting area has good coffee, TV and plenty of nice cars This visit was for a scheduled service. Everything was done perfectly and as expected. The waiting area has good coffee, TV and plenty of nice cars to look at. Thank you. More