Mercedes-Benz of Arlington an American Service Center Company

Feeling Like At Home My experience with your dealership begun last April. We bought a 2014 E350 Coupe, red color, and our sales person was JT. He was absolutely great, ver My experience with your dealership begun last April. We bought a 2014 E350 Coupe, red color, and our sales person was JT. He was absolutely great, very helpful, very knowledgeable, and classy. I love the car! Since that experience we consider JT as a friend. When we decided to buy a new car for my husband, JT recommended Clayton Garrett. Working with Garret was very enjoyable and professional. We changed our choice for the car in the middle of the proceedings, but without a blink, Clayton made it happen. We got a new 2016 E350 4MATIC and we love it! We are very impressed that the dealership sent Clayton to Germany as a reward. We had a great and easy time with Senior Business Manager, Michael Papadopoulos, and met Sales Manager, Mark Zetlin. We felt like at home with the family! More

What a great and pleasurable experience as always. The experience I had my Mr. Mamin was more than excellent. His kindness, attention to detail and professional skills far succeeds what I ever expected The experience I had my Mr. Mamin was more than excellent. His kindness, attention to detail and professional skills far succeeds what I ever expected from a MB Sales Associate of his class. It made the sale on my new MB a smooth one and extra pleasurable. He is a wonderful asset to MB of Arlington, and the very best caring person I have ever encountered. I have purchased several cars from him in the past, and the experience is always a wonderful one. I truly love these "guys" and even more my new addtion the SLK Carbon Edition, which I got on September 15th, 2015.. Thanks a million. Thanks so much for all you did for me, Mr. Mamin. Mario Bruno Canepa More

Great Leasing Experience Excellent sales/leasing experience from start to finish! All questions were answered in a timely and straight forward manner including my initial emai Excellent sales/leasing experience from start to finish! All questions were answered in a timely and straight forward manner including my initial email inquiries. Will definitely recommend to my friends/Tim Gafurov was most professional and helpful! More

Low stress, low pressure, overall great experience! Joe Popperwell provided a "no nonsense" sales experience that was focussed on meeting our needs versus the overall goal of selling us "any" car. His Joe Popperwell provided a "no nonsense" sales experience that was focussed on meeting our needs versus the overall goal of selling us "any" car. His personal touch made the difference in a positive experience. More

As Excellent As The Cars They Offer For more than twenty years and five Mercedes-Benz vehicles, ASC (or MB of Arlington as they are now known) has been my dealer of choice. Even thoug For more than twenty years and five Mercedes-Benz vehicles, ASC (or MB of Arlington as they are now known) has been my dealer of choice. Even though there are dealers closer, I've always experienced exemplary sales and service support, and thus they are my dealer for present and future purchases. More

Mike Fisher makes this dealership GREAT I bought a car from Mercedes-Benz of Arlington in July 2014, an exact replacement for my 2010 S400 I managed to total. Great service with buying...... I bought a car from Mercedes-Benz of Arlington in July 2014, an exact replacement for my 2010 S400 I managed to total. Great service with buying......all numbers disclosed prior to purchase, and no surprises at delivery. Their Assistant Manager, Mike Fisher, reached out to me to make sure my purchase was satisfactory, and it was. This is where it gets great.....A year later, I moved to TX and someone keyed my S400. My car is Magnetite Black....a color hard to match. I reached out to Mike Fisher and he immediately send me the exact paint and clearcoat to touch up. Check this out........I am not in VA any longer, chances are, I wont drive 1500 miles to Arlington to buy another car from them, but he had the good conscience to feel my pain and send me the right paint! He didn't have to do it, but he did. I highly recommend Mike and his team. If you ever consider buying an MB, please stop by and ask for him. He will make it happen for you. I really hope MB reads my review and recognizes Mike for his exemplary service and commitment. I hope Mercedes-Benz of Arlington gives him the appreciation he deserves. I hope when you think MB, you think Mercedes-Benz of Arlington and Mike Fisher. (703) 284-2575. More

A great service! Donald MCneely was a very excellent service advisor! He did pay attention to every word I said to him, Great customer service, just above professional Donald MCneely was a very excellent service advisor! He did pay attention to every word I said to him, Great customer service, just above professional, thumbs up! Joseph. More

poor customer service Every review i read about Garry Burk has been good,like he's the greatest thing sice slice bread. I beg to differ. I recently got the worse service ev Every review i read about Garry Burk has been good,like he's the greatest thing sice slice bread. I beg to differ. I recently got the worse service ever at the arlington Benz dealership. I came in for a schedule appointment at 8am,i was on time,5 hours later i had to get up and go ask Mr. Burk what was taking so long. He informed me they still hadn't found the problem with my AC. I sat in the waiting room for 5 hours and never once did he c More

Drive train replacement Fast and professional service Dan Moreau was great. I thought the problem was something else, but through their analysis they quickly found the proble Fast and professional service Dan Moreau was great. I thought the problem was something else, but through their analysis they quickly found the problem and fixed it!! Well done. More

Always professional.. Value for the money spent!! My representative , Garry Burk has been a part of my car dealings for the past 20 years. I rely on his knowledge and expertise in this field and he h My representative , Garry Burk has been a part of my car dealings for the past 20 years. I rely on his knowledge and expertise in this field and he has never steered me in the wrong direction. I have complete confidence in him so I have complete confidence in the dealership . Thank you Gary for your years of helping folks like me with their car issues. More