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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
886 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 886 reviews

February 05, 2014

Marv, the tech was wonderful. He is very experienced and also very kind. One problem is that I was charged for two items that never happened. I beleive that should have been handled by Dan. Also the car is More

by maryclare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
January 27, 2014

This is the 5th MercedezI have purchased or leased from American Service Center. They have always been easy to work with and convincing in their sales pitch. This year I was tempted to go another route (Au More

by JGMilliken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Namin
January 24, 2014

Brian Cahill is very friendly and professional, an asset to your company. I was not able to pick up my car when the body shop was open, so was not able to go over the work with Brian, so here's my feedback More

by amcgrath815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cahill
January 24, 2014

Experience as usual was fine. The car was left on Sunday at the nite drop which I use. Don kept me posted on the status after I called. The care had to stay beyond a day due to a part not in stock. More

by rjdjjojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
January 21, 2014

Wonderful and Mark made it a great and quick experience and the purchase and delivery was done in a few hours. He delivered the car to our home with the paperwork More

by rreine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zetlin
January 19, 2014

Ready for me before I arrived, car ready at appointed time, Gary Burke is always response and very pleasant. Love getting the car cleaned before I leave. Friendly people More

by jhanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Hanan, Garry Burk
January 12, 2014

Friendly, great service, extremely easy to get a loaner car for service, knowledgeable, great price for service, parts, labor, great attitudes - extremely interested in helping you, and being sure that the More

by JFGargan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
January 11, 2014

I brought in my Mercedes GLK for the one-year servicing and Dan Moreau was excellent at customer care (he was professional and thorough regarding reason for my visit and any concerns I had). Also servicin More

by Pchesses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
January 08, 2014

Have purchased a few vehicles from this dealership and Mr. Frank Namin I find Mr. Frank Namin to be one of the most professional people I have ever dealt with in my 40 year of professional life which in More

by SOFTCNTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Namin
January 04, 2014

Wonderful experience! After terrible service at Alexandria dealership both JJ and John treated me with respect and appreciated my time and money. Thank you again! More

by Counter9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.J Bokhari, John Patrick Dovel
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