
Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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We were able to schedule the service when we wanted and they got to it quickly, called with estimates and did the work promptly. As always, we appreciate the service we get at this dealership. they got to it quickly, called with estimates and did the work promptly. As always, we appreciate the service we get at this dealership. More
The entire staff at the Mercedes Benz of Arlington are just wonderful. The Sales Manager Mark Zetlin was a huge help after a very bad experience with another dealership. He made the entire transaction pai just wonderful. The Sales Manager Mark Zetlin was a huge help after a very bad experience with another dealership. He made the entire transaction painless. John Monroe the Director of Finance helped us to choose our warranty and maintenance plan wisely. Azzam Altahir spent over 2 hours with me explaining all of the features on our new E350 Matic. More
I was very pleased with my sales person who helped us with the details of the car and spent almost two hours with us explaining all of the accessories of the car. The financial person was very helpful i with the details of the car and spent almost two hours with us explaining all of the accessories of the car. The financial person was very helpful in providing me with finance options and making sure that my new car was covered by our insurance company. More
This is a long-term relationship with this team which started with the purchase of my previous Mercers from the same representative, but from a different dealership... When he switched dealerships, I fol started with the purchase of my previous Mercers from the same representative, but from a different dealership... When he switched dealerships, I followed, and was introduced to the team at M-B of Arlington. I was very pleased with how my service needs were handled when the previous vehicle was out of the original warranty, and I am equally pleased with how I am treated with a brand-new model.... More
This was one of my more pleasant car leasing experiences. My wife and I researched the inventory of this dealership online and decided to travel to Arlington to view a car, which matched our requirements. We My wife and I researched the inventory of this dealership online and decided to travel to Arlington to view a car, which matched our requirements. We met Mr. Haney, who offered to retrieve the vehicle for a test drive per our request. He was extremely cordial and both my wife and I appreciated his "no pressure" approach in dealing with us. The test drive went well with Mr. Haney explaining the features of the car and responding to any r specific questions we had. Returning to the dealership after the test drive, my wife and I agreed to lease the vehicle. We were introduced to Mr. Papadopoulos, the Financial Manager. Both he and Mr. Haney worked with us on a great leasing deal. We started initial paperwork and returned the next day to sign all paperwork and complete the delivery. The car was ready upon our arrival and it took very little time for both gentlemen to conclude their business with us, before we were able to drive off in our new 2014 C350 4-Matic Coupe. The entire experience was just great, thanks to Mr. Haney and Mr. Papadopoulos. More
I have worked with Clayton Garrett for over 20 years. As usual provided excellent service and a very competitive purchase price. he is one of the main reasons I do business with ASC usual provided excellent service and a very competitive purchase price. he is one of the main reasons I do business with ASC More
I arrived at the dealership on Saturday morning from upstate NY expecting to pickup my new E350 sport sedan that I had previously contracted to buy. The car was ready but it was a E350 luxury sedan, my upstate NY expecting to pickup my new E350 sport sedan that I had previously contracted to buy. The car was ready but it was a E350 luxury sedan, my mistake. Mark Zetlin calmly said that it was no problem and helped me find, from their big inventory, a E350 sport sedan that I wanted. While the car was being prepared, Tim Gafurov diligently went over the car's features and I was able to catch the auto train in Lorton, Va. for Florida. The staff was very friendly and accommodating. I highly recommend this dealership. S. S. White Lake, New York More
Mr. Alex Kane appears to be an honest and knowledgeable car salesman. Although I did not end up doing business with him, he impressed me with his dedication and professionalism and I would recommend him t car salesman. Although I did not end up doing business with him, he impressed me with his dedication and professionalism and I would recommend him to my colleagues and friends in the future. More
The level of professionalism of this dealer is very low, if any! I came to service my existing car and also to check new cars. Also a friend of mine who works in a foreign embassy came with me. Nobody is t if any! I came to service my existing car and also to check new cars. Also a friend of mine who works in a foreign embassy came with me. Nobody is there to attend your needs. It seems that they don't want to sell. They are rude! I love Mercedes but I wont be doing business with this dealer anymore. More
Great experience. The staff was very accommodating. The entire transaction was completed via phone. Organized and efficient. Timely transaction. The service department also has excellent service entire transaction was completed via phone. Organized and efficient. Timely transaction. The service department also has excellent service More