Mercedes-Benz of Arlington an American Service Center Company

Tim and the whole team did an excellent job with this sale. We only buy cars once ever 10 to 12 years, and never one at this price point, everyone treated us with patience and respect! Thanks Bill Boot sale. We only buy cars once ever 10 to 12 years, and never one at this price point, everyone treated us with patience and respect! Thanks Bill Booth More

I have used this dealership since 2003 and will continue to do so as long as we own our Mercedes. Service is impeccable and reliable, the service center staff I have worked with have always been friendly an to do so as long as we own our Mercedes. Service is impeccable and reliable, the service center staff I have worked with have always been friendly and helpful, and I am confident that any work done will be done properly and with great care. I have never done any comparison shopping to try to find a less expensive alternative facility to service the car nor do I intend to: I trust the work done by the mechanics at Mercedes-Benz of Arlington and I would recommend both the dealership and the service center to anyone shopping for a Mercedes or who needs to have work done on theirs, regardless of its year or model. More

I was very impressed with the speed and quality of the work performed when I brought my E350 in for an emergency tire replacement. I previously had never dealth with Mr Cross -- my usual service manager work performed when I brought my E350 in for an emergency tire replacement. I previously had never dealth with Mr Cross -- my usual service manager was on vacation. I was most pleased with his attentiveness when I brought my vehicle in for this emergency tire replacement without an appointment. I continue to be impressed with the ASC sales and service staff. More

Overall service and Sale-man was great. I would definitely recommend my friends to visit your dealership. The show room looks nice and well kept up. definitely recommend my friends to visit your dealership. The show room looks nice and well kept up. More

Frank is fantastic. A real professional who puts customers first. He works very hard to ensure that the experience of buying a car is great. Will buy all my future cars from him and recommend him h customers first. He works very hard to ensure that the experience of buying a car is great. Will buy all my future cars from him and recommend him highly to all my friends. More

This was out first experience in the service department since purchasing our car. It was flawless, there was no wait time and everyone was very professional since purchasing our car. It was flawless, there was no wait time and everyone was very professional More

The experience was positive on all fronts (i.e., timeliness, customer service, etc.). They were super helpful when I left my laptop in the trunk of the Mercedes rental. One of the gentlemet literall timeliness, customer service, etc.). They were super helpful when I left my laptop in the trunk of the Mercedes rental. One of the gentlemet literally ran around to the rental car site to get my computer for me. More

I was very impressed with the speed of getting signed in, the courteousness of each person I came across during my visit, and the satisfactory completion of the work needed on my Mercedes. I have been to ma the courteousness of each person I came across during my visit, and the satisfactory completion of the work needed on my Mercedes. I have been to many dealers, Mercedes and otherwise in the last few years, and this was for sure the best experience I have had. BJ Steinbach More

Excellent service and friendly personnel. Routine maintenance was completed in the timeframe promised. My car was returned to me in a clean condition -- great wash and vacuum job! The waiting area wa maintenance was completed in the timeframe promised. My car was returned to me in a clean condition -- great wash and vacuum job! The waiting area was very comfortable and has nice amenities such as wifi & beverages. More

My Overall experience was great. My sales agent James and Financial Manager Mike went out their way to make my experience with ASC a success. They both were forthcoming in their responses to my inqu and Financial Manager Mike went out their way to make my experience with ASC a success. They both were forthcoming in their responses to my inquiries and professional with the overall process. I would definitely recommend ASC to my family and friends. i will also continue to have my vehicle serviced with ASC. Kit Cross is my service advisor whom I've bern with for the past 45 months. it was his professionalism that made my decision easy to purchase my new Mercedes from ASC. More