
Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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This is my first Mercedes Benz and my first experience with their service. I was truly amazed at their organization, speed, and friendliness. Eventhough i received a loaner rental car, the work was fini with their service. I was truly amazed at their organization, speed, and friendliness. Eventhough i received a loaner rental car, the work was finished the same afternoon. I have tended to avoid dealerships, but this experience with Mercedes Benz of Arlington has made me a loyal customer. More
This was my first Mercedes, and everyone made me feel so welcome. I went to 2 competing dealerships that day, and hands down our guys in Arlington BLEW ME AWAY! I would recommend everyone to buy from Mark a welcome. I went to 2 competing dealerships that day, and hands down our guys in Arlington BLEW ME AWAY! I would recommend everyone to buy from Mark and Frank for 100 miles. More
Super service. Gary was very helpful in interlocuting with the warranty company. We never had to bother about the loaner. The car came back shining and its interior was also very clean. with the warranty company. We never had to bother about the loaner. The car came back shining and its interior was also very clean. More
I had a completely positive experience. The rental car was ready to go and took no time at all. My service manager was friendly and efficient. The work was well done and on time, with a call received that was ready to go and took no time at all. My service manager was friendly and efficient. The work was well done and on time, with a call received that my car was done. I had a perfect experience. More
Mustafa and his staff were were exceptionally professional! i was very impressed and extremely pleased :) i would highly recommend American Service Center to friends and family! professional! i was very impressed and extremely pleased :) i would highly recommend American Service Center to friends and family! More
Outstanding experience. Very informative an friendly staff. They could not have been more accomodating in answering questions and working out details of the deal. I would highly recommend this dealer, staff. They could not have been more accomodating in answering questions and working out details of the deal. I would highly recommend this dealer, Mercedes-Benz of Arlington to anyone looking to buy a new car. More
Garry Burk provide excellent customer service. Explaining all issues and cost. Had an appt. for 9:30 and my car was taking in on time. My only concern was I didn't have an alternator issue before I went, but all issues and cost. Had an appt. for 9:30 and my car was taking in on time. My only concern was I didn't have an alternator issue before I went, but had one when I left, car shut down before I got home and I had to have it towed. More
Excellent service Very happy results Very positive Excellent service Very happy results Very positive interactions and always customer friendly Business manager was excellent and provided sound adv Excellent service Very happy results Very positive interactions and always customer friendly Business manager was excellent and provided sound advise and options and delivered best possible package More
Was greeted by Garry Burk, my service advisor, as usual, in a friendly manner. He promptly determined the service I needed, told me how long it would take. The service was actually completed in a shorter in a friendly manner. He promptly determined the service I needed, told me how long it would take. The service was actually completed in a shorter time and my car returned, freshly washed. A very good visit. More