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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
882 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 882 reviews

April 14, 2013

This is my 10th Mercedes-Benz auto purchase and my 6th at ASC! I think that demonstrates my level of satisfaction! Thank you, JM Gaglione More

by Matt1350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
April 06, 2013

This is my first Mercedes Benz and my first experience with their service. I was truly amazed at their organization, speed, and friendliness. Eventhough i received a loaner rental car, the work was fini More

by 5farms
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Baxter
April 03, 2013

This was my first Mercedes, and everyone made me feel so welcome. I went to 2 competing dealerships that day, and hands down our guys in Arlington BLEW ME AWAY! I would recommend everyone to buy from Mark a More

by Rosenberg555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Zetlin, Frank Naiman, John Monroe, Mark Zetlin, Frank Namin
April 02, 2013

Super service. Gary was very helpful in interlocuting with the warranty company. We never had to bother about the loaner. The car came back shining and its interior was also very clean. More

by Harideep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Burke and Alfred Macatuno, Garry Burk
March 31, 2013

I had a completely positive experience. The rental car was ready to go and took no time at all. My service manager was friendly and efficient. The work was well done and on time, with a call received that More

by glenna0618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kit, Kit Cross
March 29, 2013

Mustafa and his staff were were exceptionally professional! i was very impressed and extremely pleased :) i would highly recommend American Service Center to friends and family! More

by TanyaNaranjoGlorioso
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
March 26, 2013

Outstanding experience. Very informative an friendly staff. They could not have been more accomodating in answering questions and working out details of the deal. I would highly recommend this dealer, More

by KRO1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Mark Zetlin, Michael Papadopoulos, Mark Zetlin, Azzam Altahir
March 25, 2013

Garry Burk provide excellent customer service. Explaining all issues and cost. Had an appt. for 9:30 and my car was taking in on time. My only concern was I didn't have an alternator issue before I went, but More

by Rabbit3203
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk, Garry Burk
March 20, 2013

Excellent service Very happy results Very positive Excellent service Very happy results Very positive interactions and always customer friendly Business manager was excellent and provided sound adv More

by Eday
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin
March 20, 2013

Was greeted by Garry Burk, my service advisor, as usual, in a friendly manner. He promptly determined the service I needed, told me how long it would take. The service was actually completed in a shorter More

by gwnovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk, Garry Burk
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